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January 2023 by Laurie S.
I've used Top Notch Moving twice and was 100 % pleased! I get stressed moving but was reassured once again today after watching the action with their confidence ! The trio was punctual, professional and fast yet, very careful with glass cabinets, paintings, heavy furniture, huge anvil cases and more. Couldn't expect more.
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January 2022 by Mary H.
The owner Paul, made moving much less stressful! He couldn't have been more accommodating and all of his guys were absolutely fabulous!
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November 2021 by Melissa T.
We used Top Notch for our move recently. I can't say enough great things about Paul and his team. Their price was very reasonable, the movers were very friendly, careful and had a positive attitude. They moved half of our things in to storage containers and the rest moved in to our house. It all went very smoothly and it was a very pleasant experience. I would highly recommend using them for your move.
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October 2021 by Kimberly G.
They were the best movers I've ever used. Good communication, fair rate and the two guys that moved me were proactive so I didn't have to micro-manage. I highly recommend their service.
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September 2021 by JR R.
Outstanding work and delivery here. We move from California to Texas and Paul was clear on the quote and walk through. 4 guys moved me out and 3 guys moved me in - efficient, timely and respectful of property. My only casualty was our living room TV arriving with a cracked line. Notified Paul and he worked it out. We came to a satisfied agreement and coverage. I will hire Top Notch over and over again!
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July 2021 by monique c.
We had an abysmal experience with "Top Notch." Paul came to our home pre-moving day to give us an estimate which was reasonable. We hired him but he was a no show on moving day - instead sending a motley crew of young guys who were sloppy and unorganized. They didn't pack the truck properly so it took them two trips of moving and they still didn't get everything and had to deliver some the next day and we had to deliver some items ourselves. They started at 9am and ended after 11pm - not because the job was large but because they would take a 20 minute smoke break after moving each piece of furniture while they complained and used foul language. They scratched up the wood floors of our new condo, they destroyed the finish on my Theodore Alexander credenza, they failed to put our bed together and they mangled our entry landscaping. They have taken no responsibility for the destruction, but instead have ghosted me despite me reaching out at least five times. My husband and I ended up moving many of the boxes and furniture ourselves because they were so slow and when I would ask for something to be moved, I would get a blank stare and inaction. To top it all off, we learned the next morning that one of the men had diarrhea all over our bathroom. The worst moving experience ever- do not hire them.
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November 2020 by Amanda B.
Great company to hire for your move. Paul, the owner is exceptional and really works to make sure your move is perfect. Great value as well. Also a shout out to his mover Brock, would definitely hire them again!
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November 2020 by Ariana V.
WOW!!! where do I even begin? I am a home stager and I exclusively use Top-Knotch Transportation. They have been nothing but incredible. I've been working with them now for almost 3 years and I've never experienced such amazing customer service and genuine care every time I work with them. They have helped me in many difficult situations within my business. They genuinely care, and do an incredible job with moving. They always make sure that they keep my furniture as safe and clean as possible. I wish I could give them 30 stars! Highly, highly recommend!
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May 2020 by Aleen J.
They definitely live up to their name "Top Notch". After my mother passed, I had to move her belongings into storage until I could go thru them. The job of personal boxing up her belongings was arduous enough. I couldn't imagine having to move her belongings into storage myself. Paul's moving team was recommended to me and I am so grateful I found them. Communication and scheduling wit Paul was very easy. The movers, Andrew and Gabe we polite and professional. All I had to do was sit back and let them work. They were quick but extremely careful. The whole move took much less time than I had expected. And, the price was very reasonable. Much less than I expected. I am so grateful I found them. I highly recommend them and will definitely refer and use them myself in the future. 5 Stars for sure!!!
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December 2019 by Judy D.
They were awesome. Very professional and polite. They don't just move you, they take 100% pride in their workmanship. Moving was such a stressful time. But once they took over, I felt like I could breathe again! For instance: They moved my precious grandfathers clock. I was too busy to see it go out the door. Yet when I finally saw it again, I had to smile for they'd treated it so lovingly
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October 2019 by Sharon P.
After getting recommendations for Top Notch from two other friends, we had a great experience with Top Notch Moving this last weekend. The price was great, the three young men showed up on time, were respectful, worked very hard and got my house moved in the exact time owner Brett had estimated. We were very pleased with their service. Thanks Top Notch!
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March 2019 by Alex M.
This was the first time I used this company and I would highly recommend them. Paul came out to give me an estimate and it took less than an hour. The estimate was very reasonable. When moving day came, the movers were right on time and got straight to work. They were friendly, polite and hardworking. They were considerate and careful not to scratch floors or furniture. They got everything to the new place and set up the beds and other items needing assembly. They were careful to ask me where I wanted items and were not annoyed when I changed my mind and asked for things to be moved around again. I have used several moving companies in my life, and I would say I would definitely use them again. Thanks Top Notch!!
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December 2018 by Kitty H.
We have used Paul and his crew over the past few years, but when our house burned to the ground and the only items that were remaining were threatened by the oncoming rain, Paul and his army dropped everything and showed up immediately in our time of need and took great care and kindness with our remaining items. These are not only great movers, but genuinely good human beings who care for others as well.
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August 2018 by Julie N.
Do not use this company. They showed up 90 minutes late, walked in my house and the first thing they did was ask to use my supplies to pack my tv and paintings (which I had been specific about in the quote), asked me to sign that I received the state law required booklet but had no booklet for me, and starting moving my items without me signing any paperwork. They had no way of moving my nice painting other than blankets and this is an oil painting! I asked for insurance and the movers said they don't know anything about it and would have to call the owner. The owner said the insurance company was closed and he would try to look up some tables and call me back with a quote. After all of this, I called the owner very upset since this was my only day to move and his response was that he got mad at his guys and could do the move himself when they get back to LA with the truck. Which would make the move 6+ hours late and be right in the middle of LA traffic. Avoid these movers, absolutely nightmare experience. UPDATE: I am updating my review from one star to three stars. The owner of the company and his business partner contacted me and were extremely apologetic and tried to make it right. They came and did my move themselves. Yes, it was 6 hours later than I had scheduled and it was a pretty unpleasant experience this morning, but I have to give the owners credit for trying to make it right. And, they completed my move and everything was in great condition. While I can't recommend the original moving men, I can say that if you book the owners, they were pretty great.
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May 2018 by Cory F.
This was an absolutely terrible experience. The short story is that we were quoted under $500 to move a three-bedroom apartment into a house. By the time we were done we paid over $1300 and they broke our 60 inch flat screen without remedying the situation. The long story is that we were offered a formal walkthrough and estimate but were not told it was essential. We did not have time that week so we were not able to have the formal estimate. Big mistake. They initially brought three movers and a full size truck. One of the movers never came inside the house and another mover spent half his time stopping to talk with us about his personal life. After loading almost everything we own into the truck, they told us to meet them at the new house. They called 15 minutes later, told us they were taking lunch and that they had to hire a fourth mover at our expense or else it would take 13 hours to complete. Upon arrival the 4th mover proceeded to smoke cigarettes for 15 minutes in our driveway and then helped himself to a bag full of avocados off of our tree without asking. We then had to continually tell them to keep working in order to reduce the enormous expense we were incurring every hour. We had to work just as hard if not harder than their movers all day ourselves to make sure it all got done. At the end of the day we were too exhausted and didn't know what else to do so we paid them the $1300. Days later we plugged in our 60 inch flat screen and found out it was cracked. Paul and another owner came to our house to inspect the television. We still did not argue about the massively inflated cost or the fact that we had to work all day ourselves including loading and unloading their truck. They agreed that their movers must have been the ones that broke it and that they would fix the situation. They asked us to give them some time to figure it out. Their solution weeks later was to buy us a refurbished television and deliver it. Since our rate tripled and the television was less than a year old we asked that they replace it with a new television. They then offered us $350. Again, less than a year ago, we paid over $800 so we declined. They then told us that they were going to give us $450 as a final offer. We told them we would think it over. A week later they sent us a check for $300 with "settlement in full" written in the memo line. They also told us they were doing us a favor because California insurance law states that they only have to pay us $0.60/pound for every item so the television was only worth $30.42. At this time we asked our credit card company to see if they could reverse the charges. The credit card company declined because they do not cover broken items and the movers did move our things from one location to the other. Because we went through this route, Top Notch told us they were offended and cancelled their settlement check. We ended up paying over $1300 and lost an $800 television. I knew $450 was probably a low bid, but I never expected to pay $2100 to move from a 3 bedroom apartment into a house 5 miles away. This company disgusts me. Especially the owner, Paul. STAY AWAY
