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November 2023 by Erin S.
Flat tire, I put on my spare tire, brought it here and they fixed/patched my flat tire, put it back on for me, pumped it up, and put my spare back in my trunk...FOR FREEEEEEEE!!!!! Amazing service :)
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November 2023 by Bobby C.
Walk-ins not welcomed! Arrived 30 minutes early before shop opened. As the shopped opened I was turned away in less than a minute cause I didn't have an appointment. I wasn't planning to have a flat the night before and was going to my neighborhood tire shop and was treated rudely.Will never attempt to support this place again.
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November 2023 by Brian R.
Went in to have new tire inspected for leak. They told me I needed an appointment, so I made one for 2 days later. 30 min prior to the appointment they called me and said they didn't have people for my appointment and were cancelling it. Gee thanks, what's the point of making an appointment then?Won't be attempting any services here again.
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November 2023 by Cheryl L.
I have been going to this location of Allen Tire for years now!! I thought I'd always remain a dedicated customer - now I am thinking twice!! I left work today (Compton, Ca) and noticed my rear, passenger side Tire very low - I decided to try to make it to Allen Tire Co. I arrived at approximately 4:00. They refused to serve me / look at the tire..... They had had a "busy day" and I could leave my Camery or return the next day even though they remained open for at least another hour and a half!!! So I told the guy, I will bring it back tomorrow OR HAVE IT TOWED IF ITS FLAT BY MORNING!!!! I didn't realize at that time they were still open for another hour and a half...... I MIGHT return tomorrow to get my Tire fixed or replaced - then I will establish a new, MORE RELIABLE company that I can depend on when I need help!!!!! I am extremely disappointed!!!!! To say the least.OKAY!!!! I DID RETURN THIS AM!!! And I'd like to REGROUP on this review - I HAVE been going to this Allen Tire for years!!! And have always had excellent service - and today although I had to wait for approximately 3 hours - even though I was there the night before - I had no appointment. Jose was who set me up, he was very polite, apologetic and when I told him the air they put in my tire the night before - HELD!! His immediate response was, NO! We need to check the tire out and fix it and we will do it today!!!!! Since I bought my tires there - they fixed my tire for FREE!!!! BUT please understand - because it was free is not why I am changing my tune!!!! I chatted with Jose for just a minute, this location is down by many employees!!!! Since the pandemic they are down by 10 mechanics/ workers, they have had a "hiring" sign posted for a year!!! Thus not being able to "serve" folks as they have for years...... Honestly - COMMUNICATION IS THE KEY TO UNDERSTANDING - I understand and have looked at the entire experience with greater patience and in a new light!!! I sincerely appreciate Jose taking a moment to speak to me, his kindness and attention greatly appreciated!!! I HIGHLY RECOMMEND Allen Tire Company and also recommend not writing reviews when you are tired, irritated AND do not have a full, complete understanding of present circumstances!!!! By the way, Jose is a fabulous asset to your company!!! Cheryl L.
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November 2023 by Yesenia Bernardez
Allen Tire Company in Lakewood is my trusted choice for auto care! ? Professional service, fair pricing, and quick turnaround. Highly recommend for all your tire needs! ? #LakewoodAutoCare #AllenTireCompany
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November 2023 by Denice S
Great service! Saturdays are busy, but they work fast and always do a great job.
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November 2023 by Donna R.
Saturday Nov 4th early in the morning when we were leaving for Riverside I saw I has a screw in my rgt rear tire. Since I bought my tires there we stopped in to see if they could plug it? Was told it would be 2&1/2 hours to fix it. We couldn't wait. Got air in it & left. I called Sat evening hoping to get an appointment before they closed. Nothing available then, and Sunday was booked. I got an appointment Monday AM at 10:30. Sunday night I had to have AAA come out & put my spare on because the tire was completely flat on the rim. We got there at 10:30 for my appointment. Was told we'd have to wait again for 2+ hours to fix it. When you have an appointment why is it a 2&1/2 hours to fix it? I'm a 72 yr old woman that can't drive because of a shoulder replacement surgery and having to depend on a friend to drive me. I must say, I'm very disappointed in this kind of service especially since I've been a loyal customer. Thank youDonna Rohrich.
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November 2023 by Anne H.
The Hispanic man with an accent at the front desk was very moody. I seriously don't understand how he got hired and he gets to decide how each customer would be treated. I am scared to come back. The entire vibe is just depressing and angry.
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August 2023 by Michael Vejar
Terrible customer service at this location. Went in to ask about patching a tire with a nail and they flat out said no. Didn’t even ask about the location of the nail. Will never be coming back.
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July 2023 by harley Sipes
5 star service. One of the only places open on a Sunday. Limped my truck there at 8am, 2 or 3 ahead of me. Had my tire patched and back on the road before 9.
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June 2023 by Dan Schoepf
I have been patronizing this Allen Tire location for many years and I have always had excellent service and a Good price.I really like people here, Jose and Tim have been here over a decade giving me sound advice, I can send my girls here with confidence, they have never done me wrong, and I know they never will.
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June 2023 by Lynette Brown
My husband needed a spare tire put on a rim and Jose at the sales desk and Santiago in the shop did amazing/quick work and were very helpful! I’ll be back.
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May 2023 by Carrie L.
We took our car because we had a nail in the front passenger side expecting to have to buy a whole new tire but instead we were pleasantly surprised that the mechanic was able to patch up the tire and quickly too. The service and experience here was great so we will definitely be returning customers. Also despite what yelp says, it was opened on Sunday which was a lifesaver.
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May 2023 by Jean Frank
Excellent service. Made an appointment for a Saturday afternoon. I was not sure if I had a leak or if the sensor was the issue. The tech found two nails in the tire and fixed at no charge. Checked the remaining three tires and filled with air. Thank you!!!
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May 2023 by Sophie Cortez
It’s been about half of the year and they’re always providing excellent service even if it’s just to put my tire at the correct to level of air. They don’t try to go to any charges for air. They’re just willing to help so when it’s time to purchase something you trust them.
