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March 2024 by Eva-Marie A.
Wonderful staff, very helpful and always great with pet tips. I have bought my cat's food here since we adopted her and I am now purchasing my adopted dog's food here.
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February 2024 by Hifumi T.
I don't buy my dogs' food from here, but I do buy treats for them every once in a while. The employees are always welcoming, and I always learn something new on every trip. I will definitely continue to recommend this place to friends and family who also own pets.
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November 2023 by Andrea D.
I have been needing to get to the Pet Supplies store and I'm familiar with this store in Lakewood. I almost went to "pet smart" and thought it carries A LOT of grocery store products and that's what I needed to avoid. I finally went for my boy cats. I was greeted by Angela who was very kind but had to tend to her customer at the cashier so she introduced me to Maria and explained what I was looking for. Maria was so VERY knowledgeable explaining the differences in your products. I went with Nulo and I am HAPPILY watching my spoiled 2 boys eating the kibble and wet food on the side that does NOT smell bad which makes ME happy. Ty Maria and Angela I will be back soon as I forgot flea medicine
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October 2023 by Stan Baillif
Helpful staff. A wide variety of products. Good on line deals for members.
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October 2023 by kara murry
Wonderful place to go if you believe in only giving the best quality food to your fur babies. And if you have finicky animals, this place is GREAT!! They let you RETURN DRY FOOD that you or your pet don't like, as long as there is more than 1/2 of the bag left!! And when buying those big expensive bags of food not knowing if they'll even eat it, this has been such a blessing!! I don't know how they can afford it, but I am truly grateful.
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October 2023 by kathleen monaghen
My puppy is always happy to come here. Treats, fresh water, and a variety of dog food.
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July 2023 by Yvette Martinez
It was an ok store. When you walk in, it smells like a farm would. Reminds me of my old little desert community. The guy who helped me, was kind of standoffish. It was my first time there at the store. We just happened to be in the neighborhood looking for a small dog collar for my lil Chihuahua terrier mix. I guess he was disappointed that I didn't spend very much in the store. No need to.
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July 2023 by Virginia Collins
Compared to what I was looking for for my cats, I really recommend them, in addition to giving you excellent care.
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July 2023 by Dan Ringey
Love this story. The workers are super nice
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July 2023 by Marissa L.
They offer NON ANESTHETIC TEETH CLEANING for dogs and cats here for only $175!!!!!! EXACTLY $175. DO NOT pass GO on this gem of an offering!They seem to offer it once a month so you just have to call about the date. You come in and pay a $25 deposit to hold the appointment. If your dental is successful, you pay the balance owed $150 to the vet group. If it's not successful, Centinela will refund your $25 deposit. I'm going to tell you now, this is the LOWEST cost I've ever encountered. For cat owners, other vets want to do an exam or see a recent record of an exam, check to see if their rabies and FVRCP are current. The folks doing this do not require these additional costs. I totally understand for those other vet offices since some folks keep outdoor or indoor/outdoor cats and vaccines are not always kept up so they're protecting themselves from infections if bit. My dogs do cost $195 at our regular vet for non anesthetic and theirs are done yearly. So it's on par for general dog dental cleaning unless your dog has tooth issues. Most vets will not do a non anesthetic cleaning on cats. Anesthetic cat dental cleaning will cost you an average $800-$1,200 PER CAT. I was lucky that 2 of my 4 kitties willingly allowed a cleaning to happen. The vet team we met were all soo sweet, kind and helpful. They even told me about some key points they discovered about my kitty's health. Lisa, you're a gem as well as Dr. Hopper. They do have you complete a pet profile and if the dental is successful, the back of that form is completed with their comments about the teeth. Taking care of your pet's teeth ahead of time will save your pet pain and your wallet pain. I'm a long time Centinela customer. Back when they used to offer low cost vaccines but alas, a program that no longer exists. They constantly have fantastic 20% - 40% sales on their products so of course I always try and hold out. Lol!The store manager Chris is awesome!The staff is so sweet and friendly and always helpful. I guess I can't really relate to any negative reviews about that since I've never been on the bad end of service. But hey, I'm sure staff can have bad days here too. We're all only human after all. Thanks Centinela for being awesome to the community!
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June 2023 by Fernando D.
Came to this location today because of an issue at another centinela location. Called the store ahead of my visit and spoke with Jonathan who offered to place items I needed on hold. I got my items and the staff (jonathan and marie) were even hospitable & courteous enough to provide me with a freezer bag to place my frozen items since I had about an 1-2 hour journey back home. This is such a great store to visit and the staff seem to be customer-oriented.
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June 2023 by J W.
I came here twice, and had a poor experience each time. The first time, the woman who said she would assist me got carried away with assisting someone else. It was 15 minutes before closing so I reached out to another employee. She was very apathetic and not helpful. So I approached the previous employee before closing asking for assistance. She was a little more helpful but rushed me due to the closing hours. Yesterday I decided to come back because we needed to get a crate ASAP to puppy train our new pet. I had my two sons with me and my 5 month old strapped to me. I was tired after a few days with a new puppy along with raising 4 kids. When I walked in a woman approached me and tried to help me. I told her I didn't need help. (I was tired, needed to get home to make dinner and just wanted to get a crate.) She seemed bothered by my response. My son was having a hard day and I decided to take him with me for an errand so we could get some time together. He was having another meltdown and as I was firmly responding to him, that same woman gave me a judgmental glare. It was clear she was staring at me with disdain - I decided to respond to her because she clearly knew I noticed her staring. I asked her if she had a problem. She said, "Your parenting." WHAT?! Are you kidding me? I quickly responded that I was having a hard day and I have 4 kids and any mom with little kids know that we have hard days. But instead she responded, "I have kids, too" with a superior look on her face. Meanwhile there was a man unboxing things next to me. I asked if I could talk to the manager and he responded, "We are the managers." So I reported what she did to me, and he said, "And we're not going to say anymore." I quickly gave my sons a lesson in life -- we don't spend hard-earned money at stores where employees treat customers like this.After unloading my kids and strapping my baby to me, we had to go all the way back to our car, I strapped my kids back in their carseats, and drove to Petco in Lakewood....WOW!! What a different experience!!! The employee was KIND, respectful, talked to my kids, helpful, non-judgmental... AND he helped load things to my minivan. His name was Mario and my boys even noted how he treated me and them. I will NEVER ever go back to this store and I highly do not recommend this store to ANYONE with pets. Terrible management and to that woman who tore me down for being a human, step down the pedestal and look in the mirror at your own faults before you look at the faults of others.
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April 2023 by Kimberly E
Extremely knowledgeable staff. High-quality pet food that you will not find at any big box pet stores. Wide variety of treats, grooming supplies, leashes, toys, and much more.
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April 2023 by Elvis Maldonado
They sell only certain high end specialized brands of cat food.
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March 2023 by Blonde Fish
Nice little upscale pet food store. Knowledgeable sales associates and I will make the drive to give them my business.
