-
March 2023 by SI Re
One of their bankers, Jennifer was really helpful and knowledgeable regarding beneficially matters. I really appreciated her patience while I was in this branch.She was great!As far as clearing check goes, although my account was out of state, most of checks (including large amount) that I deposited into my account were cleared by the following day and at the longest one, it took 2~3days. I believed that this was because of age of my account. It was over 25 years.Also, even my account has a bit benefit due to this reason, whenever I deposit a check to my account through a teller, I always ask her/him for a funding schedule like how much would be immediately available, and thereafter so that I know exactly how much I can use by when.
-
August 2022 by Kimberly McCabe
There's nothing wrong this location. There are however reviews that need explanation. It's a bank. There are regulations for the protection of the bank and ALL the customers. When you open a bank account you a get a document that tells you what the hold times are. The told times are based on several factors including your banking relationship. Clearly those posting their complaints have no idea how extensive check fraud is in California. The cost of processing checks that are NSF and dealing with fraud are expensive and so checks get holds. That's why banks push you to get Direct Deposit whenever possible. Then notion that "it's my money" is a fallacy. It WILL be your money when the bank that the check is from releases the money to Citi and it goes into your account. THEN it's your money. Before that it's a LOAN.
-
August 2022 by Bee Cee
Horrible. Would not recommend. Amy Vasquez was the only one with working brain cells to find out where my missing money was after visiting this branch 4 TIMES!!! Shoutout to Amy!! But seriously, closing my account after today. 0/10
-
March 2022 by Tyler
Never understand why they put a hold on a check that I deposit every single month on the same date for the same amount. Ready to put it in another bank who will make it available the date on the check.
-
May 2021 by Sam K.
Efficient and friendly staff members. Temple was extremely helpful during my experience inside Citi Bank. I would recommend this branch to my friends and family.
-
March 2021 by Nick Weber
Still open yeah!!!
-
March 2021 by Denise Wakefield
THIS MORNING. I called and spoke to the branch manager regarding who to submit my PPP loan application to and she could not have been MORE RUDE. I am a customer and have always used this branch but this is the second time(first was at the branch) i have gotten rude customer service from this branch manager. Unbelievable.
-
January 2021 by Nick n Amaya's Mystery Show
Still open yeah!!!
-
October 2020 by Todd E.
We just refinanced/got a bunch of loans completed at Citibank. Some people at this branch have been helpful, but I still have not been able to access my accounts and get them linked after 6 months of having an account with CitiBank. It is CRAZY difficult to set up, and the people that seem like they want to help me aren't able to bc of all the crazy restrictions Citibank has. And I keep just letting passed on. I will never open an account with them again, and would transfer all of my funds back to chase if it wasn't written into my loan contract that I can't. Beyond frustrating that I can't get something done, that in my opinion should really just be done completely for you by the banker when you have a large corporate account with them.
-
September 2020 by E L.
I was searching for a Citibank in a better location and found this one. I drove 15 minutes out of my way to get here, only to find out that there are no outdoor ATMs and they were closed! This was EXTREMELY inconvenient as I am not available to do my banking during their open hours. I had to drive another 15 minutes away and go to an unsafe Citibank location to complete my banking needs. So that was 30 minutes of my time wasted all because they do not have an outdoor ATM. ZERO stars.
-
September 2020 by Lizzie B.
I was searching for a Citibank in a better location and found this one. I drove 15 minutes out of my way to get here, only to find out that there are no outdoor ATMs and they were closed! This was EXTREMELY inconvenient as I am not available to do my banking during their open hours. I had to drive another 15 minutes away and go to an unsafe Citibank location to complete my banking needs. So that was 30 minutes of my time wasted all because they do not have an outdoor ATM. ZERO stars.
-
September 2020 by Andrew L.
More like shitt* bank. Went there to cash a check. They dont cash citi bank checks!!! They want me to go to Gardena which is the closest location that cashes checks.
-
June 2020 by Brazil Uluwita
I deposited my stimulus check on 05/07/2020 and today is 05/09/2020 - I still don't have the money in my account. What the hell, this is a federal check and how on Earth that CitiBank is holding the money saying pending on deposit $1,200.00. Worst bank ever.
-
January 2020 by Connor Myers
I lost all my money in this place
-
December 2019 by Jason A.
Went in the take care of some stuff and met with Moe. He was great and helped me for as long as it took. Great customer service.
