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March 2024 by Alex M.
I took my mom to get her ring fixed. It had gotten a little bent. It took the jewler maybe five minutes to fix it. And he did not charge my mom anything. My mom was so thankful to have her ring fixed.
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January 2024 by Justin P.
This place is very respectful and kind to customers that come in, they also are very reasonable and honest with there jewelry. Love this place Lenn, Bless and the owner are very lovely people
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January 2024 by Marisol H.
Amazing customer service, my husband and I came to look for a new wedding ring for our 10 year anniversary. Lenn & Bles we so helpful helping us decide the best option for us. Highly recommend going to craftsman jewelry and will definitely be coming back.
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November 2023 by Sharon A.
RUDE CUSTOMER SERVICE. Came here on a Sunday to have my engagement and wedding band cleaned. Was greeted by a very nice lady who said the person responsible for cleaning is not in but to drop off and pick up next day at 11am. Sure thing. Next day comes- I was about to head out but decided on a hunch to give a call just to make sure they were ready. A gentleman answers the phone (I believe he is the owner) and was so bothered that I called. He says they just opened the shop 1 hour ago so how could it be ready. He says it will be ready at 3pm. I ask if I should call before to make sure but he just hangs up the phone on me! I go pick up my rings and notice they are still dirty. At this point, I did not want to say anything in fear he might do something to my rings. Paid $30, left, and never coming back. Note, order placed under Monica.
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October 2023 by Lauren Murillo
Lyn helped me out with a very special gift for my partner. The whole staff was welcoming and I felt really welcomed. My purchase was made so quick due to their great customer service and care.
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October 2023 by Katie C.
What a gem of a shop! I went Last Thursday to drop off my rose gold wedding band for resizing and picked it up Monday! The owner and saleswomen were so friendly! The owner also fixed a necklace clasp for me on the spot. His prices are incredibly affordable. I'm definitely coming back to resize my engagement band and would highly recommend this jewelry shop to my friends and family! Thanks Craftsman jewelry!!
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August 2023 by Andy H.
I read about this place here on yelp and decided to give it a try. I brought two watches in that needed batteries and was out within ten minutes. The best part was the price was only $10.00 each out the door! The owner is very knowledgeable about all thing's jewelry, diamonds and watches, especially Rolex watches. Lakewood is very lucky to have a store of this caliber. Stores like this are usually in Fashion Island or the jewelry mart in down town LA. I will be back!
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August 2023 by Crystal J.
This jewelry store has excellent customer service. Mitch and Bless are so sweet and attentive. They have a great financing option that can help you if you don't have the money to get what you want. I was able to get the watch I liked and a necklace. I definitely recommend this place!
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August 2023 by Rosie V.
They were fast and reasonably priced! I took 15 minutes to modify my necklaces. I paid $15. The people working there were courteous and kind.
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August 2023 by CHARLES RANDOLPH
The store personnel are great. But the jewelry is have a big problem. I hope they will fix it.
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August 2023 by Arlett A.
Needed a ring resized and I called ahead to see if it could be done same day. They confirmed they could so I went over to them. They were very friendly, did a great job with my ring at a very fair price and had it done for me while I had lunch in the food court (less than an hour). Definitely recommend their services.
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August 2023 by Jessica W.
The entire staff at Craftsman Jewelry are amazing! They are always willing to work with your budget. We've purchased my husbands replacement wedding band. Lost his original after 20 years! Replaced with a tungsten - great price and he loves his new band. My daughter has purchased a 14k chain - great quality and couldn't ask for a better price. They also provide quality, fast and affordable jewelry repair. Ask for Blanca, Lenn or Bless- they are all FABULOUS!!!
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August 2023 by Jay A.
My fiancé and I shopped around for engagement rings and this was the best price offer and customer service we received. Harout and his staff were extremely professional and welcoming to us. We discussed the ring details (size, cut, clarity, etc) with him and he shipped in a gorgeous diamond that matched our interests. My fiancé and Harout outdid themselves with my engagement ring. I absolutely love it!
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May 2023 by Euland Jr
Nice people and the help was there. My Son pickup his watch he love it at a good price. Also I pick a not to costly rings for my Wife and I.
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May 2023 by Josh Anderson
First off my apologies for writing this review so late. Craftsman Jewelers has been such a big help with all of our jewelry needs for the past few years.I originally went in in 2019 to pick a diamond and ring to propose to my now wife. Harout and his team were so welcoming and made me feel so good about such a big decision. They were never pushy, gave great advice and got me better than what I wanted all well within my budget.We also went back later on to pick my wife's wedding band, she knew exactly what she wanted and Harout made it happen. They didn't have anything that spoke to her in the case so he had 2 rings made for her to choose from and even when she didn't like those he went back to the drawing board and absolutely blew it out of the park with a custom ring.We have gone back numerous times now to purchase earrings, necklaces and do jewelry repair. They honestly do it all and do it so we'll. I highly recommend this team for any and all of your jewelry needs! I know we will be lifelong customers.