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March 2024 by Jr LeBaron
I called in and the phone message said last priority drop off is at 4:30. I showed up at 4:05 and the truck is already gone. They said it depends on the driver.
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February 2024 by sasha aries
I received excellent customer service at the Lakewood location. Torie assisted me with a fax. I didn't even have to ask for help, he approached me and asked if I needed help. Torie took care of everything and this is not the first time he has assisted me. This gentleman has great customer service skills.
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January 2024 by Kirk Bennett
Terrible customer service. Managment needs to get involved.
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January 2024 by Kevin Tang
I have a box why do I need to spend another $6.99 to use one of their boxes. Absurd
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September 2023 by Spencer Stewart
I was trading in a device and it included free shipping. There was no line when I got there and I was greeted right away. Awesome service by this young guy who really knew his stuff (including that it’s the 3rd largest Fedex shop and that it used to be a bank 10 years ago). Also helped my wife print out a shipping label and package up her phone as a trade in as well. Thanks for the kind and quick help!
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August 2023 by Santiago Roles
Ridiculous prices!!!Was originally quoted in-person today for a colorized 8x10 black & white photo at around $88 (w/ the best print paper available)...then was called later in the afternoon (after the third-party contractor "looked at it") and told $350.I will never return to a FedEx Print Shop!
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April 2023 by Superman26
Horrible service. Staff is rude and refused to deliver my packages because I didn't use regular boxes. All I had was some USPS boxes and "manager" threatened to keep my boxes in the lost and found if I didn't come pick up my packages or paid for boxes.
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April 2023 by Carlos Manalo
Staff is helpful for the most part.
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April 2023 by Alfonso S.
Horrible service. Staff is rude and refused to deliver my packages because I didn't use regular boxes. All I had was some USPS boxes and "manager" threatened to keep my boxes in the lost and found if I didn't come pick up my packages or paid for boxes.
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March 2023 by Alma
Nasty service!. Workers don't help you at all even if you asked them to. All they do is talking to them self. Avoid this place!
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March 2023 by Joel D.
Yesterday, 23Mar2023, I needed to overnight a letter to Austin, TX. I went to the FedEx office on Lakewood Blvd. Fedex wanted $59 for a 1 oz letter. I was shocked at the price. Also, they weren't able to look up my account; they said it no longer existed. I ended up going to the USPS (post office). They were friendly; almost no waiting. I used Priority Mail Express (1-day). I just checked and my letter was received in Austin by approximately 1100 local time. The charge was $28.75. Hooray for the US post office!
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March 2023 by BISHOP L J GUILLORY
The Assistant Manager Steve seem to think that its ok for the employees to give false information regarding the supplies that they had in stock. When I spoke to Steve who is (Asst.. Manager) he said that he was not able to give out the district managers information and most of the signs are old and are no longer up-to-date. Outside of being rude and short tempered staffed seems to enjoy standing around doing nothing.
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February 2023 by John J.
The people here are very nice and very helpful. I'm not a high tech kinda person, they make you feel comfortable and just let you know how things work around the store. They make it so that you won't feel embarrassed that you don't know how sto work with simple things. Overall a good place of business.
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February 2023 by June V.
Needed to fax and print and the self serve stations are amazing. I will say, that with this option, I would recommend making sure you try to do all of your work in one transaction, as your card will run a $10 hold each time you start over. The employees are very friendly and helpful.
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October 2022 by Robinson Mail
Very knowledgeable employees excellent customer service
