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October 2023 by Tatiyana Perez
Opened my checking account on Sept 1st, that was 24 days ago. Today I closed my acct! The people at the branch are nice, but the way First Bank runs in general is a nightmare! DO NOT bank with them, unless you want to experience customer service from 1981. Here are my reasons for closing my acct:1.Having to deposit cash in envelopes still like the old days, if there's no envelopes, you can't deposit.2. It too a little over 48 hrs for my cash to be avail, unlike other banks where cash deposits are immediately avail.3. I've been locked out twice so far.4. I wanted to know my balance, got locked out, enrolled in their new online banking, was still locked out, called customer service, had to say and spell my name 5 times!!! Only to be told the bank was working on it, it be another 30 mins and to try back again or go to a branch atm to get my balance! So I told the girl, you want me to get out of bed (7am) currently, with a toothache, drive 15 mins to an atm.....because you can't give me my freaking balance???? I just told her "I'm done" come 9am I'm going in and closing my acct" this is f-king ridiculous!!
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April 2023 by josh jeffrey
This location is amazing. Every person at this branch is kind, friendly, and proficient at their job. There is one newer person in particular that stands out. She is "new" and on her ''probationary period". I look forward to going to this branch.
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September 2022 by mitzi W.
I love this bank, Albert, Carmen,Audruy and the entire staff are amazing. They are all willing to help In Any situation . I have a business account and I am very happy with the way they take care of me.
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September 2022 by Lefteye J.
I came here to get a roll of quarters and she asked me if I had an account there. She told me that they only give rolls of coins to customers, which is weird because I have gotten a roll here before. So I had to go to Bank of America to get it.
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October 2019 by Sam A.
I had a business and a personal account with this bank, that I closed because of service issues. Now I'm trying to get the statement from my account and it's been almost a month of calls and going in. I already agreed to the charge of almost $100.00 To get my information. And to add to it I go in today to get my things and I find out they don't accept credit cards or checks. They want Cash!! It's 2019 and a bank only accepts cash. I have them recorded just in case they say it didn't happen. If you like to see the video I will upload and add a link very soon.
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June 2019 by Linda S.
I love this bank. I walk in and they know my name. They are always helpful and kind. I can't understand why anyone goes to Chase or B of A where you are a number. They are the best bank I've ever used.
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May 2018 by Tony R.
They are not open on Saturdays even though there page says it's open. There web page shows it's open as well