-
March 2024 by Elisha X.
I went to use the bathroom and it was so gross. It's in desperate need of a deep clean.
-
February 2024 by An R.
RACIST STORE MANAGER ALICE. Was barely in the store 10 minutes and she was already following me around to the yarns and asked "can I help you" in a rude manner without asking anyone else and I simply stated no thank you. I then proceeded to look at yarn already opened and when I left she sighed and went to grab it and almost pushed me walking right past me . THERE WERE 2 other OPEN YARNS IN THAT CLEARANCE SELECTION AND SHE ONLY PICKED UP THE ONE I TOUCHED. so I then placed the other one in her cart so she can see she missed some and she then proceeded to tell her employees on the walkie talkies how those customer (myself and aunt) keep opening yarn . I heard the whole conversation while I was checking out as she stated it on the walkie talkies . CANNOT EVEN SHOP IN PEACE WITHOUT THE RACIST , DISRESPECTFUL, CHILDISH, SMELLY, AND OLD MANAGER ALICE BOTHERING YOU. Do not recommend shopping here if you don't like to be followed by old lady ALICE and have an uncomfortable shopping experience
-
February 2024 by Summer V
Love the workers but they will close the store early for no reason some days. This time it was because "someone called out." It makes it difficult to know if they'll even be open when we get there since they're not going by normal store hours.. this has happened twice already and it's unfortunate
-
January 2024 by Kimberly Crawford
ALWAYS THE NICEST EMPLOYEES!!!Very easy to get in and out of with plenty of parking. Awesome selection of fabric!
-
January 2024 by S. Pérez García
Always find what I need!
-
January 2024 by Ana M
Horrible experience. I was yelled at by the associate that cuts the fabric. A display fell as i was picking a specific item and yelled at me. I did not move or touch anything at all. When I complained to the managers on duty , Alice and Lauren, they said "oh well". They completely ignored my complaint and did not care about what happened. Horrible service, avoid at all costs, corporate should be ashamed of their service provided.
-
January 2024 by Desiree Felix
I absolutely love it here. They always have sales and coupons. Staff is always friendly and helpful if you have questions regarding crafts.
-
December 2023 by Cynthia J.
I would normally say that this store rates 2 1/2-3 but today I had the rudest person ever! Unfortunately, I did not get her name or it would be included. I had a online order for pickup in the store I went to the cashier as per instructions and was told rudely by the pink haired person with the cashier that I had to stand in line which is not in the directions for pick up (next time they can bring out to my car). I told her that's not what the instructions say and she tells me, "well I'm telling you that's what you have to do". Didn't have to do that for my online orders in the past. So I stand in this long line and of course they put the order under my first name and not like last so a CUSTOMER was helping the single cashier to find it, I go over and said you put it under my first name... the cashier tells me that the area management had cut everyone's hours and they are short staffed (not my problem) I'd rather waste my time and drive out to the Huntington Beach store than deal rude pink haired people that should look for another non customer service job if they have such a snotty attitude. Cheers for arguing with a customer! Wonder why your store rates so poorly...
-
November 2023 by Roses G.
Went to this Joann's to get a quick fabric for a project and the employees were super nice, very patient when I asked questions about the fabrics I was buying. Overall good experience. I felt the need to write a positive review about this Joann's because all these other reviews are shedding such a negative light :(
-
November 2023 by Marisa A.
I honestly thought theme days would stop in junior high. I was wrong not only do they have theme days in high school they have theme student sections for the games. Joann's always saves the day!! They have all colors so no running around town looking for a pick,neon whatever colored shirt!!! Thank you for saving me gas & my insanity!!!
-
October 2023 by Erica T.
Awesome selection of fabrics. The store feels understaffed, messy in certain sections, lacks stock on the craft section. There are no sales associates on the floor, only saw the girl cutting the textiles, and one guy at the register.
-
September 2023 by Pearl S.
Horrible customer service. Thought I would resort to shop at local store instead of Amazon but I guess I'll have to go else where. I tried to find the item on my own but couldn't and went to ask for help but they just told me where it would be. I still couldn't find it so I had to go back and ask for help again and the lady didn't seems to want to help. I was standing there waiting for her and she just walked pass me without saying anything. Out of breath walking back and forth 8 months pregnant. People are just not very nice nowadays. You have to be nice to the staff to beg for them to help you.
-
September 2023 by Jessica A.
I love this Joann's, not only do they have an enormous selection of fabrics! But their service was amazing, the friendly associate that cut my fabric was fast and meticulous. However, Emily was the topping for this experience. She was so nice, helpful and attentive! Great work, thank you!
-
August 2023 by Johnny Marquez
Quite the selection on fabrics and supplies... Workers were very helpful and polite.
-
July 2023 by Vanny Ouk
This place has a lot of yarn to choose from and the staff is very helpful, they also have a good selection on DIY dyes ?
