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March 2024 by Anselem Umeh
This Kay’s is probably the best one I have ever experienced. I buy all my jewelry from this specific location, they have excellent customer service starting from Miranda, George and Liz & others I didn’t catch their name. Miranda goes above and beyond my expectations. I had a time where my ring finger became swollen and I couldn’t get my ring off. Miranda used her expertise with gentleness and when I was out of all options she was able to remove it. Even though this isn’t the nearest Kay Jewler’s to me I will forever come to this one to get services.
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February 2024 by MATUTE LOPEZ
THE BEST
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February 2024 by Madison Pfeiffer
Lydia was an amazing person to be around. 5 stars. She’s a blessing.
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February 2024 by Jody-21 Khammee
Great service from Lydia. Great customer service
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January 2024 by Todd DeesSr
The young two ladies give me great service and information to make my shopping experience very enjoyable.
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December 2023 by Matt Valle
Jalaya is the sweetest person ever and took her own time out of her day to make sure my father received his Christmas gift. Made a Christmas miracle happen and she’s deserves the world!
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December 2023 by David Lett
Candace and George were both amazing with everything. Helped me and my wife out so much and made us feel very welcomed. George was very informative and welcoming made sure we both understood everything. Thanks again.
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December 2023 by Olivia Dornan
Really only writing a review to say ….George is a real diamond to the company, never have I ever experienced customer service like George’s. So so thorough about everything so you don’t have to worry and really friendly just all round perfect ! X
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October 2023 by Charles Garnett
Let me start off by saying this is THEE best experience I’ve had in a jewelry store in my life!!! Genesis and especially Candace were helpful beyond means!!! I came with a certain engagement ring in mind and they totally changed my mind for the better with all of their knowledge in the quality of different diamonds. I recommend anybody to go in a speak with Candace, she’ll make you feel like you’ve been knowing her forever while making sure you walk out with what you want!
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October 2023 by Corey Ryerson
To be honest I don’t ever leave reviews but Candace and Jayala (hope I spelled the names right) we’re SUPER helpful. I went in to get a necklace for my wife and I was pretty indecisive because I wanted my wife to love it. Anyways they helped me pick out the perfect necklace and my wife LOVES it!!! They made the process super easy and my wife couldn’t be happier. I’ll definitely be back. ?
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October 2023 by Luvenia Richardson
I am very upset that I brought my diamond bracelet for repair which has the warranty insurance at the Lakewood CA Kay’s that I was charged for the repair. When I purchased the bracelet, I was told repairs were covered. The chain on the bracelet broke. I was charged $59 and told only the diamonds are covered. How can you cover the diamonds but not the whole jewelry. I am beyond disappointed and disillusioned. I have purchased and insured a lot of jewelry from Kay’s. Is the norm?
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October 2023 by 9na Tran
I came in for a replacement necklace chain and walked out with exactly what I was looking for. George was absolutely wonderful. It's not everyday that you get a salesman that isn't pushy but rather is looking for something that'll suit your needs. If you want honesty, call George.
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October 2023 by DONNA YOUNG
Ethel and George J. Allen are the most amazing and professional Sales Clients Kay Jewelry could have ever hired. They were thorough, patient, and helpful with their suggestions that help determine my purchase of a Movado Watch and diamond studded earrings. Thank you Kay Jewelry for hiring professionals such as these!
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October 2023 by Regina Brunson
Came in to Kay’s to purchase an engagement ring. Upon entering the store my now Fiancée and I was greeted by a very personable Jewelry Consultant named George. He was very knowledgeable about cuts, brands, weights and clarity of the Jewelry available. His relaxed demeanor made the buying process easier for my Fiancée who I could tell was very nervous. Thanks George, pictures won’t be for about a year.
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October 2023 by Casey Jaros
Got my engagement and wedding bands here. They made it super easy to understand everything and how it all works with the protection plans. I highly recommend going to Kay’s in the Lakewood mall