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February 2024 by Derollan R.
I recently wrote a review for kinecta lakewood ca for Brittney Danieles I wanted to do a name correction her name Is Brittney McDaniels
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January 2024 by Z'Andre M.
Marlene Pollack gave honestly the best service I've ever received from a bank teller. She's super patient and extremely nice, and she was very informative on everything we needed to do to process our loan. Definitely wouldn't mind being helped by her every time I came here! Excellent service!
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January 2024 by Christina S.
MARLENE P - was OUTSTANDING. She made opening a business account great. She was knowledgeable, professional, personable and also let us know about other services that might work for our company. big banks aren't what they use to be, KINECTA CREDIT UNION AND MARLENE has given our business HOPE again!!
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December 2023 by Vanessa R.
I've been a member since 2005 and have never had any issues with any of my accounts. The staff is always very helpful.
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December 2023 by Ivan Grimaldo
Nice little bank. It can get busy, but the line moves fast.
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November 2023 by Melanie C.
This location is a good establishment with staff ready to assist in any financial transactions and questions. I was able to open an account with the help of one their Financial Advocate name Brittany. She was really helpful, friendly, and knowledgeable in her field of work.
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August 2023 by Jessica Moni
Went in to open a new account and Marlene was awesome she was one of the reasons I decided to open an account at this location
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April 2023 by fanta bulus
BZ location waited 30 minutes, please open another location on PCH and 2nd st in long beach 6463 Shopkeeper RdLong Beach, California in the same shopping center as Trader Joe plenty of parking, Thank you
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March 2023 by Will C
BZ location waited 30 minutes, please open another location on PCH and 2nd st in long beach 6463 Shopkeeper RdLong Beach, California in the same shopping center as Trader Joe plenty of parking, Thank you
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March 2023 by Julie G.
It hit or miss with the Lakewood branch. Sometimes the wait goes fast but most of the time people having a long process and it takes forever.
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March 2023 by Jason Daniels
Marlene made the process of buying and refinancing a car very easy. Customer service was also a 10. She's the best.
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February 2023 by DaRealist R.
I've been with Kinecta since early 2000s. After moving to Long Beach, I've ONLY done business with the Lakewood Branch. I have a long lasting connection with this branch due to their great customer service skills and get it done attitude. Lorena has been a consistent representative at this branch providing great quality with product knowledge and a quick response to problem solving. Here's to many more years together. And I am soooo glad you all joined Long Beach's LGBT Pride celebration!! Thanks for continuously serving our community!!
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February 2023 by Matthew Borba
I love the employees at the Lakewood CA branch very professional and polite quick fast customer service the employees are extremely nice people the bank is community neighborhood bank I love it there
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January 2023 by Mayra M.
My brother & dad have an account with kinecta & they were the ones who mentioned to my husband & I about kinecta who referred us to Marlene Pollack at this location. We were not expecting the outcome we got on saturday. My husband & I were happy with the results. Marlene assisted us each step of the way & she explained the process in detail. She suggested so many options, & answered all of our questions and concerns that we had on a lot of questions. I would highly recommend Marlene, if you are looking to open a CC or an auto loan & a personal loan as well. She is super awesome! Thank you so much Marlene. We appreciate how above and beyond, and detailed you were. We will definetly reach out if we have any other questions. :)
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January 2023 by joe castillo
3rd time I try to close my account, they won't let me
