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November 2023 by Erica Cowart
I hadn't been at a MAC counter in years, but today, I was fortunate enough to be at MAC early and at a time when there was minimal waiting. The representative who helped me knew what she was doing. She was able to define my skin tone visually and without error. I have been consistently given the wrong color foundation and concealers by experts in other lines. That did not happen today. I was simply there to purchase what I believed I needed, and instead, l was given the correct shade of concealer. I was looking for corrector, but the best and correct color of concealer can often eliminate the need for corrector. The concealer worked because the representative got my color right - meaning my undertone and my overtone. I had failed to get this right from home using the new try on method offered via video online. Folks, sometimes you just have to drag yourself into the store. Anyway, when I asked the representative if she was sure about the color she picked for me , she provided the tried and true, scientific reason for her determination of skintone. Impressive and refreshing! I'ma neutral cool!I simply want to go out and shout it to everyone!!! What the representative did for me allowed me to be able to apply a principle to any of my future purchases of makeup.I appreciate that, and there's a reason why she's employed at Macy's.... They are top notch! Today was definitely a good day!
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October 2023 by dane harris
Very friendly consultants
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May 2023 by angie G.
first off i went in JUST for a color match and that's exactly what i told the girl who helped me because i didn't have the intention to buy just wanted to get a small sample bottle to see if i liked it , her customer service was great and she was amazing but when she gave me a sample she literally just put a dot in the container it wasn't even enough to sample for a day so i can see if id like it to actually buy the bottle , i don't understand why she skimped me I'm pretty sure she knows how much is acceptable for a whole face application.
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October 2022 by Rhonesha Collins
Thank you, MAC, inside of Macy's! This company has a winner on its team. I believe her name was Vanessa, and she was so lovely and helpful. Last Saturday, I had the pleasure of getting a quick tutorial on how to apply natural coverage for the complexion. I wanted something simple to blend and cover my blemishes. Vanessa took her time and explained the different products and their uses. Everything came out so cute and natural.She made my day. This Mom needed a little help and you did that. I smiled Sal day!!
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July 2022 by Gracie Ruelas
Good make up.
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March 2022 by Carnell Marshall
Sarah helped us alot even though she was on lunch.
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February 2022 by Cynthia J.
Always a Great Experience here. Mom was able to get 3 lipsticks of her choosing (they were out of 1 - sigh) for her upcoming 77th Birthday. The Customer Service here is Beautiful. Thank you, ladies
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December 2021 by Othmane Ozzy
Big place
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November 2021 by Reynaldo Vasquez
muy buena atencion buen ambiente muy amables las personas que trabajan alli
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June 2021 by Melissa M.
Oh my gosh please fire that old a** Hispanic lady who's been working there for yeaaarsss !!! She has a nasty attitude and horrible customer service us residents deserve to be able to shop at Mac without having to deal with her. She is so horrible and needs to humble herself her time has passed give the job to someone who actually is passionate about makeup and helping others. She is so bitter and makes it difficult to shop at Mac !!
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April 2021 by Cesar Vazquez
Curbside Pickup was fast. Thanks.
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January 2021 by E Rai bellievie Inspires
Very dry
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December 2020 by Anniemay Hutchison
Macy's is Great but I didn't buy Mac Cosmetics don't use it.
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October 2020 by Deborah Christian
My favorite place TO shop
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October 2020 by Reynalda González
Mucha especial no recomiendo todo lo que venden de marca muy buena marca me encanta ir a Macys claro que lo recomiendo
