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March 2024 by Larry Anderson
I was trying to find a place for a suit for my daughter's wedding. With all the negative reviews I think I'll pass on this place.Update:I like the fact that they responded to my "review" . I went in today and actually purchased a suit, shirt and tie. The bad reviews were out of line with how I was treated. Kimberly was super nice and very knowledgeable. I'm glad I checked it out for myself and very happy with the service and product. Thank you Mens Wearhouse.
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March 2024 by Alejandro Jaramillo
Horrible customer service. The moment I said I planned on renting my tux, they stopped helping me completely. It was like pulling teeth to get someone to help me pick a suit for my wedding. And because of that they lost a $1200 sale. I just decided to leave and instead went to Friar Tux down the street. Friar Tux's customer service was impeccable.
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February 2024 by Paradise Baptist Church
Our grandson was very excited about his Winter dance and his suit ? ?
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January 2024 by Lorenzo A
Very friendly & helpful. Went in for a suit, spent around $400+ they had what I needed. And they got a sale. Good experience.
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January 2024 by Martha Dugan
Close to the door parking. Pleasant lady helped instantly, knew her products and advised well.
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January 2024 by Stephen Smith
Horrible customer service. Horrible suit selection. The individual helping me told me "I wish you were 3 or 4 lbs lighter", and "that a vest wouldn't look good on me" who does that? This person was zero help no styling suggestions certainly not LOVING THE WAY I LOOK. I ended up spending my money elsewhere.
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December 2023 by Kristin G.
Nicki and Kimberly were absolutely amazing with my son! We were there to get my son a tux for his Winter Formal (which is a community event for those who Autism). My son has never been able to go into stores and try clothes on, as he has a lot of anxiety. I have always had to purchase clothes and bring them home and try on. This was an amazing memory to get to make w my son. He is 21 years old and I still get to have "firsts" w him that we missed out on. It meant the world to me that both Nicki and Kimberly were so excited and sweet with us. Thank you to this fabulous store and these fantastic women. You made a huge difference in our lives.
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November 2023 by Danielle Gershen
Remodeling, so it's really hard to find anything. The employees weren't very helpful either. They ignored us until we went looking for them. Yeah, I wouldn't go there again.
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November 2023 by Wiley S.
Still a five star rating. Unchanged. I returned to renew my wardrobe after losing substantial weight and no longer having to patronize the DXL stores. Dropped 148 pounds and it sure feels good to return to Men's Wearhouse!!! Styles are unbelievably great and prices are still terrific! Sure is good to be back home.
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November 2023 by Igal Shakh
We walked in, they didn't have my size at the time (40R Slim Fit). I'm 5"11 and 175lbs, so I'd think they'd be likely to have my size. Pricing seems high, too. I went to Al Weiss in the Fashion District instead. Much cheaper and a huge variety of suit options.
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November 2023 by David Gonzalez
Lady who helped me was rude to the bone but had some humanity to give me proper help. Apparently, you need a degree in understanding every term in wearing a suit in order to not waste their time. Simply a suit with top and bottom since they didn't have the color required for the wedding im attending. It was such an alien concept I got eye rolls, scoffs, and disrespectful murmurs. At the end of it the lady who helped needed to go to chucke cheese next door? Went through with it for my friend but really bizarre experience. Place is under construction and I understand the stress but what did I do?
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November 2023 by Joel Sacco
Due to the construction, the place was like a million degrees. It was a challenge not to sweat all over everything I was trying on. Had a lot of shoppers the day I was in there and like 2 employees. The guy helping me was rushing back and forth helping other customers. He tried to get everything done fast but in the rush, my suit ended up not fitting great (partially my fault - I have a challenging frame. I'm very short and very overweight). I know they would have corrected it if I had asked but I really didn't have the time for a re-do so I had to use it as is. Hoping the next time I go they have adequate staffing and their store is finished. Also be mindful of stomachs - My suit buttons but you can see shirt and tie underneath because of my gut. The associate said it looked fine but everyone else has told me I look ridiculous. Thanks for the kick in the rear I needed to stop eating and hit the gym. Hope nobody at this wedding takes any pics with me in them.
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October 2023 by oscar gardea
This is a new location and it is still being set up. But they have everything you need out now, and a large selection. I was so happy they were able to help me for a same day event. I feel like they have good quality and good prices. And the service makes it so much better. I will be back soon.
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October 2023 by Super Heroes
One of the expert staff Russel helped me get my jeans tailored. I ordered the Joseph Abboud pants and got a 32x30. I’m tailoring mine to be a 32x28 instead
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October 2023 by Allen C.
Horrible Experience here.TL;DR.Mid-RenovationPoor management support. Layout was horridAlmost like Employees are trained to avoid eye contact?Only one person was amazing. Her name was Kimberly. Please give her proper recognition for being outstanding1. Disorganized. In their defense, they just moved and it looks like it's going under renovations. However, it's poorly setup to executive basic functions. They could use signs to held direct customers. It's more of a management failure here. They left employees with an extremely poor setup as well as basic customer service training. No basic greeting. No lines. Easily resolved with temp signs or better customer service.2. When I called to check on my rental arrival, I didn't know where my receipt was at the time. The lady that picked up told me to go look for it and call back. I tried to give her other information and she'd cut me off and tell me she can only help me with the info. I tried to be nice and give her my name and event date, but she refused to look me up. She sounded like she wanted to get rid of me. I would understand if they are busy and needed to put me on hold, but none of that was conveyed to me. I gave up and went home to look for my receipt. Extremely unhappy with that service3. Then I came in and it was a clusterF***. No one helped me or even greeted me. I had to force myself into someone who was avoiding eye contact with me in order to get service. They directed me around the corner to someone named Nikki. She was courtesy but felt really rushed. She also sounded like the person on the phone(#2). I told her my jacket felt big. She said "you're an in-between size" and "don't go a size smaller". I went home and my wife said it was too big and to go back and see if someone else could help me.4. I went back the next day and Kimberly helped me. She was amazing. She had me try on a couple other sizes. They fit way better and she ordered me two different sizes just to make sure I got the size that works best. All of this should have been done the previous visit.