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February 2024 by Karen S.
A rainy day and my windshield wipers needed to be replaced. I went to Hap Auto parts and bought them there. I had no idea how to install them. They installed them for me! What great service and they are very nice people. Will definitely go there again!
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October 2023 by Mi T.
They told me everything had to be ordered. I went to my mechanic who got the parts same day delivery
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October 2023 by Oscar V.
No type of customer service. Don't bother going here. Rather go to auto zone where they don't know much but they help you out right away. Here they'll work around you and talk between themselves and act like you aren't even there. Lack of professionalism.
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September 2023 by Matt D.
I had an inquiry on some differential fluid and Crystal was very helpful. She went the extra mile to check on their inventory and what options were available. She was very friendly and I was able to pick up the AMSOIL Differential fluid that I needed. Great location, friendly people, great selection of products and tools and parts.
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August 2023 by Anwat S.
Update on Hap's: While the name remains the same, this is now a NAPA auto parts store. It brings some good features and some bad, I'll let you decide. Most of the old staff is gone, a couple remain there. The new folks seem pretty knowledgeable and helpful. Since I left a couple of great reviews on the store, I thought it only fair to point out the change in ownership. Haven't made my mind up on the new owners yet, so I'm neutral.
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December 2022 by Mark S.
Good little mom and pop auto parts store but things are changing. Went to pick up front brake lines for my truck which they had but did not come with the copper crush washers. I asked if they had them in stock and he said there was no part number for those and to reuse the old ones. Anyone who knows or has wrenches knows you DO NOT reuse those copper crush washer parts. I just came home and ordered everything from Amazon will have it by Friday. Sadly experienced help is going away.
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October 2022 by Tony A.
Excellent service, fast turnaround on parts ordered. The team is very knowledgeable on all customer needs. Thank y'all
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June 2022 by Lizzie B.
Been coming here for years and have always had good service. I recently came in looking for a specific item. Walked in, found my item, payed, and was on my way. Very quick and easy. Helpful staff when you are looking for a specific item in the store.
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May 2022 by Henry E.
Fast friendly service by a very knowledgeable staff. They always have my parts in stock. One think that stands out to me is how long the counter staff have been employed by this small business.
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May 2022 by Dan G.
Old school auto parts store!!! Staff is friendly, polite, and very knowledgeable. I try to go there for all of my auto needs.
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January 2022 by Ivan G.
When my go to spot didn't have the parts I needed, I found this little GEM 10 from where I work. Thank you guys for saving me a headache. It's an old school type of place, one that if I lived closer to I'd visit more frequently.
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January 2021 by Lynn S.
Some of the staff had been there for decades, very knowledgeable, can answer any automotive question. In the free Lakewood paper delivered to your driveway every month they offer a $10 coupon off a $50 or more purchase! Highly recommend over any other automotive store!
