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February 2024 by Alan Nelson
My first time to this location. I was going to Sprouts Farmers Market in the same shopping center, but I thought that I would check out Smart & Final first. This store has all of the healthy foods that I like to buy and it's cheaper. The cashier, Johnelle was very courteous.
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January 2024 by No. Nope.
Apparently, smart and final got bought out, and they fired everyone and are only rehiring them if they accept lower wages. Won't be back! Lame move bodega latina corp. Spoke to someone here who worked for YEARS here, and they were tossed aside as if their years of service meant nothing. Won't support a company that does this. Absolute trash move.
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January 2024 by Lizzie B.
The store itself seemed pretty clean and organized. Came in looking for a couple things. One of them being tissues. I just needed a store brand, which they did not have. Only name brand paper products were available. They should have more options available, especially with the cost of things these days. The parking lot was also crowded and I had to park far away (near the Marshalls).
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December 2023 by Steven Hansen
Before the pandemic I was going here all the time. Now I look at their prices compared to walmart and I wont step foot in the place. Its almost criminal what they are charging for some stuff. Basket of stuff her vs walmart could easily favor walmart by 50.00 or more. And with walmart I get it on the app and go by and pick it up for free (over 35.00 total). its a no brainer. No idea why people shop here. i guess they dont care about prices or they just need a few quick items. I was getting a couple items like flour and cooking oil. WM was dollars cheaper. I could have kicked myself but I was in a hurry. Its like shopping at 7-11
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September 2023 by Magilas Salvacion
Great selection and pricing. Still open at 8:30pm
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September 2023 by Melodie Knuchell
Very helpful staff and clean store.
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July 2023 by Nena L.
I'd give this store negative stars if I was able to The so call managers yells at employees in front of everyone. It's ghetto and embarrassing for a employee to get treated that way. I will never come back to this store and I suggest everyone else doesn't either
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July 2023 by Josh Baxa
I love it, close to home the service is excellent. I go there all the time. Great place to shop.
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July 2023 by Jackie J.
I go to this S & F often. Arturo is the absolute BEST! We have a funnel cake business and need to order cases of frozen strawberries . Arturo is always so accommodating, efficient & a true professional. I can always depend on him to come through placing the orders & having them ready for pick up. Thank you, Arturo! Smart & final you are lucky to have him!!
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June 2023 by Jill M.
First time here to this store and my last. Cashier was verbally irritated that we had placed our items on the belt without noticing the "10 or less ITEM" sign. "This is 10 items or less line. You are in the wrong line" she bellowed. We apologized and were ready to move to a different line and explained that we didn't see the sign. "Just stay there you have already emptied your cart" she continued visibly irritated. Right then a noise happened next to us and we turned around startled. A wirey looking guy had slammed 2 - 12 pack sodas cases down next to our items. Cashier immediately said to him. "Sir I'll take you next". WTH we were shocked. The child man left in a huff...she starts to ring our stuff up and proceeds with telling us "that's one of the many reasons you shouldn't be in this line"....I told her loudly "Really?! I don't think it's ok rewarding bad behavior over a honest mistake"... Last time here for sure. As we were walking away I hear her say to the next person "you are in the wrong line 10 items or less". I'm sure she does that all day long. Idiotic..
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May 2023 by Peter Young
They always have a great selection
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May 2023 by Chris G.
1 star because of the disgust of what I saw. We were at the Lakewood location this past Saturday (May 13, 2023) while waiting in line on the check stand next to us there was a boy around 14 or 15 years old sneezing multiple time all over the Candy that you have near the registrar...he didn't cover his nose at all and was spraying snot juice all over those items and just laughing! The checker said nothing, so I assumed she didn't see it. When we got up to our checker I told her what I saw and that she might want to get some Lysol. Even though they are packaged he still contaminated the outside packing. That's when the checker who waited on this young man and his mom came over and said "and he was sneezing H A R D"! This means she did see it and did nothing! Perhaps she didn't want to say anything but she could have taken the initiative and sprayed some Lysol or some type of disinfectant . The gal at our check stand said she was going to get someone to do that, that's when the checker said "oh I think there's some Lysol, let me see". So the only reason this checker took action is because I basically called her out? Otherwise she herself felt there was nothing wrong with this kids action, especially when we just got over a pandemic that basically shut down the world!?!? Where are her morals? Where is her pride in her job and providing customer service? What does that say about how she feels working for your store and representing it in a positive way? I was disgusted by this kids actions and angry that his own mom didn't say something, but to realize an employee who represents your store also didn't feel compelled on her own to make a wrong right!?!? Candy is something that appeals not only to kids but adults and someone purchases one of the items that were sprayed with snot and touches that wrapper which is how most people eat a candy bar and then touches that with their bare hands they are consuming snot! Your clerks, particularly this gal should have been proactive and do something on her own, and not wait until someone called this out!
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March 2023 by Roberta Campos
Nice place too shop. Great prices. Clean store.
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February 2023 by Makoa N.
The customer service I received here was not good. I came to grab a few things and noticed that some of the items I grabbed were on discount for club members, I figure that i will be able to put my phone number in at the cash register to get the discounts. I proceed to the cashier to check out. She rings my items up and tells me my total, I then ask "where can I put my phone number in?", the cashier (Erika) then responds with an attitude, "for what?". In which I say "so I can get the discount for members". And she says "it's an app! You need to have an app if you want discounts!". I tell her that I didn't know that and she just says "yeah". Erika was very rude and she proceeded to look at her phone as I was checking my items out. And I also think that smart and final should look into not requiring an app to get a discount, there are elders that shop there and probably don't even know how to use the app, let alone a smart phone.
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January 2023 by Melissa K
Super friendly staff and really helpful also. They were very well stocked on everything and the store had a good variety of items. Prices were pretty decent as well.
