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February 2024 by Dusan
The women working here are rude and microagressive each time I've come in for ANYTHING. Nasty and childish. Pretty sure Alma/Alba is the same one that's ALWAYS rude and her new minion Diana is following in her footsteps clearly. Maybe because of my...appearance lol. Done with this location.
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November 2023 by Luis Diaz
So much for closing at 6 pm drove about an hour to make a deposit and they where closing at 5:57 had to drive back home without being able to make a deposit. If bank closes at 6 it should close at 6 bot earlier
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August 2023 by Kim Ya
If you come in within the last 30 minutes before closing, and if Alma/Alba is working the front register, expect to be treated like an annoyance, very poorly, experience side conversations in your face, and not treated with any customer care until you are about to walk out of the door and out of her face! But other than that, great location! ?
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July 2023 by Kyle B.
Finally figured out why this credit union does their weekend maintenance. So they can arrange your transactions to charge you overdrafts. It's called debit resequencing (transaction re-ordering). This place is notorious for it. Its completely legal but shady and an unethical AF. Your direct deposit/paycheck comes, you have more than enough money in your account. After a week of spending, and suddenly that direct deposit/paycheck falls off, you're charged a series of fees, then your paycheck is readded, and you're left with considerably less money.
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July 2023 by Vic S.
We have several accounts with Unify and my daughter was scammed with someone who used Zelle to defraud her. He created documentation with Zelle logos and created fraudulent documentation to steal from a Unify customer. The scammer is still trying to get money and Unify their partner Zelle wont do anything about it. They just wash their hands and say tough luck to their customers. Even if we didn't get our money back, if the banks would make a little effort to stop these crooks, your daughter, sister, mother would not go through the same issue of being a victim of crime. But Unify. wont make any effort.
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May 2023 by Jennifer H.
I would not recommend Unify for a car loan. Their website is not user-friendly. They charge for everything, such as making additional principal payments. Adding on charges if you don't send them a copy of your insurance.
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April 2023 by Manny The Crackhead
Christian is bestie. He was very kind and respectful when I went. And he took his time helping me.
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February 2023 by Valerie E.
I purchase a car and it ended up being financed through Unify Credit Union. In order to pay my car note with my checking account, they wanted my user name and password for my bank! If other companies can simply use your routing number and account number to make a payment, why do they need full access! I eventually traded the car in for another one and instead of mailing me the overpayments, they deposited into the account! I called and requested they closed the account but the representative lied at first and said she could not over the phone and that I had to log in online and message them. I asked what about those without internet and she finically confessed to it just being a preference of Unify. After some additional back and forth, she agreed to mail me a check for everything but $5. The next day, I get a call from another representative stating they would not mail me a check until I call them back to confirm that is what I wanted!!! What was the whole point of the initial call??? Now, several weeks later, I still do not have my $615 overpayment and the account is still open!!!! I would never ever recommend Unify Credit Union and never purchase a car from anywhere that deals with them!
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November 2022 by Rick Moore
Always prompt and friendly service from very well trained staff.
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November 2022 by Edwin M.
Alma, gave us exceptional service. Extremely knowledgeable and with the utmost professionalism, to top of one the most genuine people we've met in a long time. She helped us all along and we are very grateful for her kindness and service. We recommend her and her team for any type of loan and refinance.
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October 2022 by Denarius L.
This bank is a nightmare! Don't ever bank with Unify if you're a smart individual. They drag their feet with anything you ask for over there. Their employees are never on cue with one another. You get different information from each one you talk too and it's very annoying. Their credit cards lack decent rewards and their interest rates are very high as well. They'll tell you they only do conventional loans and then later say they do FHA's as well. They can deny your home loan process exactly a day before closing and then tell you have a nice day. Everything about this bank will make you wish you never opened up an account with them. Currently trying to get out of my car loan with them so I can close my accounts completely. What a horrible experience.
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August 2022 by Eder V.
Opened an account with them to get my car refinanced for a lower apr rate and it was worth it was helped by Arturo I recommend goin to him if you lookin into this credit union .
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May 2022 by Matthew H.
The customer service is horrible at this place. There is not a low enough rate that I could ever recommend choosing this place over another institution. Beware!
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December 2021 by Chris A.
Here's a huge shout out to Art Gomez and the whole Unify team for helping me and my family/friends with all our financial needs. I first walked in to Unify back in July 2021, since then they have helped me TWICE!; walking in I was not only in a financial struggle but I was stressed. Once Art explained my options and walked me through the process and gave me the help i needed, everything slowly started falling into place. I have referred family and friends to him and the Unify team - hoping they receive the same financial guidance I did when I first went to Unify. thanks TEAM!
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October 2021 by Craig E.
Art here really is a Pro! He aided Me with My stagnate account that I forgot I ever even had. So He patiently ask & brought it all current today. I Was thoroughly impressed with Arts kind Gentlemanly "like" representation, He used!!
