Vicino

Most Recent Comments

• February 2024 by jonathan fuentes
  Don’t recommend this place. Management is a joke they won’t answer any of your questions and have you calling them over and over to get info .. which is their job. None of your concerns are taken seriously. Still haven’t gotten my deposit back and by law it should have been sent within 21 CALENDAR days .. this place is so unprofessional they need better management. They’ll have you running in circles trying to get any question answered!
• February 2024 by Andrea Amaya
  Don’t lease with these people. PEGGY and her staff are extremely rude and unprofessional. Won’t answer any emails and anytime we call they are “unavailable” or don’t have any info. They don’t take your concerns seriously and will not return your security deposit within the government guidelines.
• January 2024 by Tamica B.
  The Apartment manager here is incredibly unresponsive. And lack professionalism. Numerous attempts to communicate about maintenance issues were met with the indifference. Request for repairs were often ignored. Leaving tenants to deal with the ongoing problems. Additionally, the lack of transparency regarding lease matters in dismissive attitude towards the tenants' concern makes the manager a significant drawback to an otherwise average living situation. On my move out management closed early. However, the residents wasn't never notified residents. It took two days for me to get a call back with a sign in the window stating they would be open by 10am. And the manager replied, "Oh yeah, I am sorry about that but still charged me two days of rent. This is a over size project with pedophiles, Gang banger, and a bunch of rude un-watched children. Not to mention the dog poop. I have yet to receive my move out statement. Leaving this Apartment was a relief from constant maintenance issues to unresponsive management. The experience was frustrating. Repairs were always delayed, and communication was a struggle. The lack of attention the tenants' concerns may live in here headache. Moving out was a positive step toward. Find in a place with better management and more pleasant living environment. Do yourself a favor avoid it. Preparing my case be back soon Unit 2402
• January 2024 by Delta wolf
  Vicino has been the best place to live. Peggy and Erin made the move in process so easy. Jason helped me sign all my paperwork and Keira showed me my new home. The staff is amazingly friendly and on point.
• January 2024 by Chitra Sundararajah
  Jason is an awesome agent!!!You are amazing!!!
• January 2024 by lekeda coley
  If i could give this place 0 stars i would. I would NOT recommend anyone staying in these filthy apartment!!! The management company is just as horrible. They allow the tow truck company to freelance the property non stop; ppl break into personal vehicles inside and outside the gated area. It's not worth living here. I had to email their attorney's office because they tried to charge me 2 months for breaking my lease early, but moved someone in 17 days after I left, failed to provide a ledger within 21 days, and claimed I caused damage to their unit without showing me proof of damages. By far, the worst place to live. DON'T DO IT!!
• January 2024 by Marron Blaze
  I did a tour recently and I must say that the staff there is so nice! Alex and Peggy was so accommodating. I had a brief conversation with Erin and she was able to walk me through my application process because their systems were down. Nonetheless, I’m hoping to live around the beginning of the year. Fingers crossed!
• January 2024 by Terrylee A.
  Even though I don't live here anymore the fact that they're still trying to get money that's not when owed to them, from my mother is the reason why I'm going to keep leaving one star reviews. First off this place is a piece of crap. It's a dump. It only looks good on the outside and I'm pretty sure it still has roaches, rodents and water issues, broken down rooms and buildings. By looking at the reviews they're still crappy that I could tell the police is still a piece of crap. My issue now is with leaving the place only thing that wasn't 100% good was the carpet. Which was only upstairs and it was dirty. All they need to do is clean. But you keep my $500 deposit, wanna try to charge me $3000 and then send my bill into collections within 30 days and now you have a hold on my mothers retirement account! Yea y'all must be crazy I'm gonna spread the word so much about this crappy place, and I hope they finally go out of business
• December 2023 by Sophia L.
  PLEASE READ SCREENSHOT! it's an email to Vicino about Fake security!!! Let's see if they actually do something.
• December 2023 by Crystal M.
  As you can already see the comments are bad and I'm about to add to that to that negativity. Vicino Apartments are literally the worst housing accommodation on this side of Southern California. I would not recommend this place to my worst enemy. There has been mold in my bathroom since the second week of living here. They tried to tell me it wasn't mold i Did a mold test came out super positive. The wiped it off with bleach one time and repainted it over. it came right back. Then the maintenance told me it was my responsibility to clean it with bleach. The plumbing is garbage all the pluming is connected which resulted in a pile bursting in my apartment flooding my apartment. there is still a hole in my wall and floor that needs to be replaced from that and it's been almost 3 months. I moved in for the amenities the TV they love to show on the walk through video outside by the pool never worked since I've been here. The gym has mold in it too. The management do not reply in a timely manner if they don't deem the situation important enough for them. There's no help. It seems like every week something new comes up here. Do not move here. It's ghetto I was jumped by one of the people the stay there In the middle is the night it's like a background check isn't done. The sheriff department seems like they are here once a month. This is no a place you can call home there's no comfort and no support.
• December 2023 by Tasha Younger
  Took my credit check fee and never ran my credit, my co-applicants were also taken advantage of, they had my car towed though I had a permit to park in certain areas and then also my family member car was towed while they completed a rental application,they had my application since August but kept giving me the run around then they’re changing their rent amounts my family members has yet to receive their refund from the credit check since they never did it , my co-applicants and I have no evictions a few derogatory small credit issues nothing that related to my rental history my Dad credit is excellent and I get SSI my dad and other co-applicant all are gainfully employed and have been over almost 10 years , also they have had their tenants go without running water for almost 24 hours it was the entire property was without it and that’s happened twice that I know of and then charged the tenants for the inconvenience caused on their behalf, I thought that was somewhere I would’ve Loved to be a tenant however there were so many red flags but I just wanted to be in a good area and good home and given that I’m disabled I needed surgery due to having Graves Disease and it affects my vision horribly and I needed surgery but needed to heal because my left lower eyelid is dropping and I went to talk to Peggy I went to the office seeking some answers why my application was denied and I needed to complete a new one once again the credit check fee , SM
• December 2023 by Antolina GV
  The rooms are extremely small for a 3 bed/2bath, " bedrooms" if they can even be called one, is like the size of 3 small closets ? friendly staff but..unless you have small small children don't really recommend
• November 2023 by Tierra N.
  DO NOT MOVE HERE . This place is a capital H Hell naw . I'm sorry (but i ain't ) these people are money hungry, Short staffed, the people in the leasing office always tell you different things depending on whose In office . You can put a maintenance order in and won't get a response for months . I've lived here almost 3 years , my closet doors were broken from day one and still are because they don't care . They charge you a trash fee that you can't opt out of and sometimes the people who pick the trash up are lazy and don't even come upstairs to grab my trash then I'm charged a fee for having trash out overnight ! They waste no time in putting notices on doors when you do something wrong but are never prompt when you are in need . The pool has been closed for almost 5 months !!! The tv near the pool has been broken the entire 3 years I've lived here . There's trash and dog poo everywhere. Oh yea there's over 400+ units and they tell you your kids can't ride skateboards skooters or bikes outside . My hot water in my kitchen sink has been like a milky color since i moved in and there has still been nothing done about it ! And I've also gone without water for several days on SEVERAL different occasions. You'll see people taking big bowls and pots out to the pools to just to be able to flush their toilets . ALL of the walk in gates are BROKEN which means ANYONE can come in . There's ONE female security guard who roams the ENTIRE big ass building . The walls are thin you can literally hear your neighbors conversations and tvs . There's a lady in the leasing office who is so freaking rude and unprofessional and talks to people any kind of way and never knows what she is talking about. You see uhaul trucks leaving outta here everyday . Please do not move your family here . These are high end projects .
• November 2023 by Suga Shayy
  I used to live here a few months ago and so glad i did. Theres lots of comments saying not to ignore these comments, please listen, we all have your best interest at heart. Let me start off by saying the roaches and waterbugs are embarrassing. Water bugs so huge, i slept downstairs one night and heard one crawling on the floor, yeah, that big. They love to come in especially in the summertime. I think borax sales went up just from this apartment alone. Shiny amenities that arent open/available half the time. I can't say how much money i lost using the dryers, they never dry and you end up having to pay twice just to get them to fully dry. Car entrances constantly broken down. Water and electricity shut off with no warning and no update on when issues will be resolved. One time we went 3 days with no water and had to fill water jugs with pool water just to flush our toilets, everyone was doing it, no joke! It was funny because the pool was padlocked everyday until the day the water was shut off, almost as if they knew and that was their accomadation for us! It's laughable. While we're trying to get answers, surprise surprise the office isn't available. Another great perk they dont tell you about is how you constantly have to be prepared for your car to be broken into, EVEN IN YOUR OWN PARKING SPACE. So much for security. If you live with multiple people with multiple cars, good luck trying to park. You have two choices. One, park across the street in the church where you have to move your car every morning by 7am while being broken into, or you can park down the block near target where your car windows might be busted for the 20 cents in your glove department and having to move your car every tuesday for 6 hours due to street cleaning. If you dont move it after that first hour, be ready to pay $50. I've replaced broken windows from breaking and entering twice, after that, I just decided to start leaving my car open lol, even if im parked in a designated spot, nothing will save you from this sketchy area. Definitely not the police. On top of all of that, they have the nerve to give a tow company a gate key to be able to come in and tow who they please. I've been towed twice. Once for leaving my hazards on while making a quick drop off in visiting parking for 2 hours, and being parked in electric vehicle parking an hour after it was done charging, even though the other charging station was still available. Moral of the story, if you want to constantly hear roaches walking across your floor and walls, have your utilities taken away for days with nothing in return, washers & dryers that never work, car broken into every wednesday, a parking ticket every other tuesday, unlimited non available amentities, this place is for you!
• November 2023 by Nikkoale Fletcher
  No one answers the phone . Been calling all day