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February 2024 by Roxanne C.
In the chaotic jungle of real estate transactions, finding a reliable escrow officer is like discovering a rare gem in a sea of pebbles. Enter Theresa Barber from Western Pacific Escrow Inc, the undisputed superhero of the escrow world. Navigating the chaos of my first home purchase felt like wild ride through a stormy sea, with agents and loan officers prioritizing their commissions instead of integrity. As a seasoned mortgage loan officer, I quickly detected the additional fees they attempted to roll into closing, adding to the stress of the experience. Enter Theresa, a beacon of light amidst the chaos. From the get-go, she didn't just handle escrow; she became my steadfast ally, ensuring my interests were prioritized at every turn. Her expertise and unwavering support allowed me to feel at ease throughout the entire process. What truly sets Theresa apart is her genuine care and concern. She treated me like family, going above and beyond to ensure my safety and empowerment throughout the entire process. Despite a major storm hitting Orange County on our clear-to-close day, Theresa could have rescheduled our appointment instead she drove an hour in the pouring rain storm to make the closing as smooth as possible for everyone involved. In our final minutes before wrapping up an hour of wet signing documents, we discovered that the repairs we were assured had been completed were, in fact, still pending. Theresa held off on closing escrow until they were completed to my satisfaction. In a world where integrity can be scarce, Theresa shines as a beacon of professionalism and excellence. If you're fortunate enough to have her as your escrow agent, consider yourself blessed. Theresa isn't just an escrow officer; she's a guardian angel, a North Star guiding you through the journey to homeownership with trust, confidence, and unparalleled peace of mind. In conclusion, Theresa deserves not just a perfect 10, but an 11 out of 10 for her dedication and commitment to her clients. Here's to Theresa Barber--the epitome of professionalism. I'm definitely grateful for the privilege of working with her, and I'm looking forward to utilizing her expertise for many deals to come. If you're in need of escrow services, don't hesitate to call Western Pacific and ask for her directly--you won't regret it.
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September 2023 by J N
Great doing business here. Donna was very efficient, conscientious, diligent, timely- all that stuff. And if there were any mistakes she cleared things up quickly.
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July 2023 by Lorenzo Z.
Theresa is the best escrow agent we worked with! She was very helpful providing information and working with real estate agents and lender. She helped us to close the deal in a very short time. Highly recommended. Thank you!!
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June 2023 by Jan P.
Donna Cain-Yzabal of Western Pacific Escrow in Lakewood cannot get enough stars from me. Donna is extremely efficient and gets the job done in a way past timely manner and no mistakes. I just can't recommend her enough. SHES THE BEST,,
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May 2023 by Janis M.
Donna at Western Pacifi Escrow was great. She help me get all the paperwork signed and even got my brother in there to sign the paperwork to close escrow. It was quick and painless! She was great! Anytime you need someone just give her a call! Thanks so much Donna!
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February 2023 by Hanna Zhydchenko
Excellent Place .We had our Grand Deed Notorized , exceptional experience working with Theresa very professional and knowledgeable.Highly recommend this place .
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November 2022 by Carla M.
I had a challenging real estate transaction in Dana Point and wanted to use a local company but my rep had retired. I've heard great things about Donna so called to discuss this and felt instantly confident in her handling this international sale. Donna was top notch and drove this process to a swift close. I would highly recommend her and will definitely use her for all my future needs. My international clients were very impressed.
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October 2022 by Ellie D.
I have worked with Donna for over 15 years. She is diligent and takes the time to make sure everything is perfect. There is no transaction that is ever the same, and she treats everyone with care. No one transaction is more important than another. They are all important. She will ensure that everyone gets the best service and ensures everyone is just as important as the next person. She is knowledgeable and takes the time to walk through and thoroughly explain the process. Her goal has always made sure that an escrow smoothly and as successfully as possible. Donna will go out of her way to be available upon the consumer and agent's schedules. Donna has earned my business from the very beginning, and after 15 years she is still on top of things and gives the same great amazing service as she did the first day.
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August 2022 by Kathy S.
The second I met Donna it felt like family.. like she was genuinely interested in me!! I adore how she takes care of me and the people on the other side of our transactions do too!
