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February 2024 by Penny H.
Do not dare show dissatisfaction with a product they recommended.........I was severely scolded and asked not to return! No wonder it is like a ghostown in there.
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October 2023 by Jose Esparza
Great prices, unique items and best high quality pet food
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July 2023 by Maria Angeles Cruz
The only pet shop I go to! They sell high quality products and food which is the main reason I shop here. On top of that, their customer service is great! They’re very knowledgeable and kind.
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April 2023 by Rocio R.
As soon as we walked in we were greeted by the 2 ladies at the register. They were very friendly and helped us out right away. My dogs have kennel cough and she gave me the best options they had and explained exactly what the drops would do for the dogs and how to administer them. She was very knowledgeable on the items she had on the shelf. Definitely will be coming here from now on. I bought exactly what she recommended.
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September 2022 by Sharon S. (SharyShell)
It was my first visit and they helped me right away. Superb customer service and I felt the lady was genuinely attentive to my questions and guided me with information that made sense. Thank you!
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August 2022 by Rebecca B.
This is our go-to store for high quality pet food and treats. Whether you're feeding raw or canned or kibble, or a combination these folks have everything you need. The staff is knowledgable and helpful and for that reason, I prefer to shop here for our regular food and treat purchases rather than relying on a big box delivery subscription. In addition to being able to answer pretty much any question on pet nutrition, the ladies are just really nice people and I really want to support that sort of company.
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August 2022 by Chelsea Whittaker
Where do I even start! This is pet lovers/trainer Disneyland! Not only are the staff kind and knowledgeable but they pride themselves in only carrying the best of the best product. From equipment to toys to treats and dog food - HIGH quality raw dog food!! This is hands down the best pet supply store I’ve personally been to. Thanks guys! You rock!
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June 2022 by Carol L.
With their help I finally found a joint treat my dogs actually like, and high quality affordable food they will eat! They are friendly, helpful, and easy to get to.
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April 2022 by Kelly M.
This is the best pet store in the AV. They are so knowledgeable about anything I have asked about. They carry healthier food choices for your pets and a really nice verity of supplements. The prices are good. The supplements were the same as online. I love having a store to physically go to and look around and have questions answered. If you are in need of specialty food or supplements or just pet needs in general check them out and help support our local businesses.
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March 2022 by Yanira M.
We just got a puppy and it was having some digestion problems so one of my husband's friends was kind enough to recommend us this place. My husband was so pleased with the customer service he received from the lady in the store that we will make sure to recommend our friends and family. Not only she provided him with an excellent customer service but she was very knowledgeable on the products they sell and she was very sympathetic with our puppy health issues.
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March 2022 by Heather Lewis
Super nice, helpful staff! Clean easy to navigate store! I have been buying my dog's food there for 12 years and highly recommend if you want to feed your animals high quality food.
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February 2022 by Carol Johnson
Very clean store. The staff is courteous and very knowledgeable about animals. A very pleasant atmosphere. Prices are very reasonable.
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January 2022 by Carol P.
A very clean atmosphere. The staff is very knowledgeable of animals. They take the time to help you pick the right product for your animal's health issues. Very courteous and friendly staff. The minute you enter the store, there is someone to ask if you need any help. I highly recommend visiting this pet store for your animal needs.
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August 2021 by Elle S.
When looking for certain collars for my puppies I was shown which collar was for which type of training and dog. Very informative. Although they didn't have the collar I needed in stock, I was told I would be updated on the delivery. True to their word. I had one call to let me know the item was still on backorder. Then a second call to let me know it was in. I also received a call regarding other items I might need for puppy class. AND I was also shown the best chew toys...the pups have stopped chewing on my tree trucks. BEST customer service.
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August 2021 by George Valencia
Great staff excellent natural herb medicine. Aswell as the staff super friendly and highly informative ?.