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July 2024 by Gabriel Robert
Place is a joke. Juan tried to inflate prices for a simple repair. Paid for a diagnostics when I was aware of what the issue was in advance.
Dishonest practices happening here
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July 2024 by Edgar Dominguez
I went AAMCO for an AC system service upon entering the store the young ladies were very nice and professional the only thing that struck me was that they charged me $99 just to look at your vehicle not once did they say their technician was not there they came back and told me I had to bring it back to put it on the machine which I thought they were doing in the beginning so basically it was a Catch 22 still pay $99 like it or not or use it against the repairs of your vehicle which means you have to come back and probably be charged even more money take it to a mechanic that you know and trust so things like this don't happen to wonder why the waiting room was empty I thought I was lucky I just lost $99. For nothing that's what happens when you're desperate for AC Service.
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June 2024 by Fred Arciga
I just want to give a big thank you to AAMCO at 44135 Division St Lancaster Ca 93536, your whole team is just super amazing and your office manager Elizabeth was super great and professional. It is such a relief to deal with a company that can be so compassionate and caring to their customers. I will definitely be referring you business to friends and family ???
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June 2024 by Ted Fukumoto
I took my 24 year old f150 to AAMCO Lancaster to check rear left axle leak, which I assumed was a leaky axle seal? I knew I could do the work myself, but I live 60 miles south in Los Angeles, and wanted to go to a more reputable establishment not knowing the area. I was skeptical, and knew it would be slightly more expensive, but couldn’t drive back to my house and chance doing more damage.
Staff was able to accept my vehicle within 2 hours of my call. Staff was cordial and professional. AAMCO inspected and test drove my vehicle within 2 hours of my initial drop off. They gave me a fair assessment of what we all expected, to replace rear seal, remove differential inspection cover and replace all fluid. Upon inspection with the access plate removed, AAMCO would do more of a thorough inspection.
I received a call from the lead technician Juan that upon removal of the left rear axle to replace the left rear seal, the left rear axle bearings were worn and needed to be replaced. Also the left axle was compromised due to the bearings failure. I immediately returned to AAMCO so I could negotiate the work to be done and not have discussions over the phone. I was taken back and upset with fear a skepticism. Thinking I was at the mercy of another auto shop?
On my travels back to AAMCO I knew what takes place with the work involved in the rear axle and differential being a novice mechanic and car builder in my own right. I knew that the wear of a bearing would affect the new bearings replacement if the axle were to have a worn seat since the rear bearing on a ford rear end is pressed directly onto the axle itself, and that would cause [eventually] a rear seal to leak by uneven rotation with a worn axle/bearing compromise. Still I was at AAMCO’s mercy.
I was met by the manager and Lead Technician Juan. I was instructed of metal shavings and that AAMCO recommended a differential rebuild to guarantee my vehicles rear end for 3 years. I didn’t disagree, but was at a crossroads. I only plan to keep the vehicle for another year or two. I was very skeptical that AAMCO Lancaster was trying to get more work, but also understood they were being totally honest a forthcoming. The manager listened yo my side, was very open minded, although he also explained his responsibilities to the integrity of AAMCO and his staff. We negotiated that I would like AAMCO to replace only the rear left axle, new left bearing and left rear seal. That new differential fluid would be installed upon the rear differential plate being reinstalled with a new gasket. AAMCO did have to deny the 3 year guarantee warranty on my rear end, but did give me a 1 year warranty on parts replaced and workmanship preformed. At this time I was frustrated, but felt that AAMCO listened, compromised, and did the work the way I wanted done as a consumer.
The work was finished on time as was appropriate, having to find the axle and bearing, and changes to the original work order. I was met at my arrival with Lead Technician Juan explaining in detail what work was preformed. Still being skeptical I asked to receive my parts that were replaced. It was not a problem since the original parts were available to me since the work was honestly completed. I felt a great sense of relief that I not only saw, with my own eyes, what was told to me, but also the care and concern Juan and staff had for me and my vehicle.
I waited a week to write a review. I wanted to make sure there were no leaks or failures. I am sooo glad that I took a chance on AAMCO Lancaster. I spent good money to have professional work done. AAMCO might be a little pricey, but you get what you pay for. AAMCO is cheaper than the dealerships. They also stand behind their work.
I would totally recommend AAMCO Lancaster to all my friends. They were honest, professional, and thorough with their inspections and workmanship. The staff is extremely knowledgeable and considerate to customers voice and conce
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June 2024 by Carlos Meza
Super helpful people, Juan went above ad beyond in helping me get my car fixed. The owner was super understanding of my situation with my warranty company and was more than willing to work with me to find a solution.
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June 2024 by Thomas Klepfer
Brought in my 2017 corolla for a simple code, turns out whole CVT needed to be replaced. Im sure the repair was done as fast as possible. Juan seemed genuine and knowledgable. And assured the repair was done correctly. He also told me to come back if i need anything and i really appreciated that
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May 2024 by John Powell
This place is an absolute joke. The most unprofessional shop I have ever been to the manager heroon is an absolute crook .
The secretary and the mechanic, both threatened violence on top of unspeakable language, cursing, etc.
I put a $1500 deposit down when we agreed that he would take out my motor and find out what’s wrong with it.
But instead, he took my $1500 and refuses to do work. These people are an absolute joke and I highly recommend no one ever come. To this location, it’s like that give the whole company, a bad name, the whole entire establishment reeked of marijuana The mechanic looked like he was on drugs again people I seriously do not recommend this place
No one texted this man on Saturday. I literally have proof that this man is a liar and a crook.
It’s so bad at this establishment that I actually have to take these people To small claims to get the money back because this man took my money after making a deal and then the very next day he says he’s not doing any work on the vehicle.
These people are unprofessional I feel bad for the owner of the company that has hired and let these people run his business into the ground
Their mechanic was clearly on drugs their secretary Elizabeth is one of the most disrespectful secretaries. I’ve ever had the Dis-Pleasure of coming across.
People I’m warning you this is not a business. You want to give your money to ..
all these fake comments in the review section are all employees that work at the company. Do not bring your vehicle here I repeat do not bring your vehicle here.
If I could give this business zero stars, I would
Like it’s seriously the worst place it’s amazing. They’re even still in business..
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May 2024 by Jairo Contreras
very fast service! pricey but friendly staff. received a small discount. thanks guys
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May 2024 by Jaeyang
Great and friendly service!
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May 2024 by Danielle Roberts
He was very detailed and knowledgeable of the service I needed done. I will return. Great customer service
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April 2024 by Jamilah Bryant
All the staff were friendly, professional and kept me updated on everything that had to be done on my car.
Thank you
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March 2024 by James Thurston
Brakes and transmission fixed very fast! Thank you Elizabe and Juan
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January 2024 by Ivan Del Cid
They are great in customer service... And they will fix and repair you vehicle in a timely matter... Been coming here for 8 years
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January 2024 by Lenease Malone
It was extremely expensive.. but very professional.
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January 2024 by Grace Meltzer
I have had several car repairs in the last 2 months. This was the very best experience. Will surely be back. Thank you to all the staff real old style service. Happy New Year!
