Authentic Appliance LLC is a family-owned appliance store and repair service located in Lancaster, CA, recognized as AV’s Best Appliance Store. They offer a wide range of new appliances and specialize in appliance repair and installation for major brands. As the only Platinum Dealer of Speed Queen Laundry and Bosch appliances in the area, they showcase these products in-store. Customers have praised Authentic Appliance for their exceptional service, from purchasing to delivery and setup. Many reviews highlight the careful and professional approach taken by the staff, particularly Jeff, who is noted for his expertise and attention to detail. The company is a factory authorized servicer for numerous brands, including Bosch, Whirlpool, and Samsung, and provides repair services across Lancaster, Palmdale, and surrounding areas. Clients appreciate the knowledgeable staff who offer helpful maintenance suggestions and timely communication throughout the repair process. The business has built a positive reputation for addressing complex issues, such as circuit board repairs, with skill and efficiency. Overall, Authentic Appliance is highly recommended for its commitment to quality service, local focus, and customer satisfaction, making it a reliable choice for appliance needs in the community.
Technician was professional and very knowledgeable about our Bosch dishwasher. He helped me to understand the product and how to successfully set it for proper use. The service for our dishwasher was exceptional.
September 2025
He made suggestions how to maintain and keep the appliance last longer. Highly recommended local business owner. Will definitely use them in the future. 😃
September 2025
The service from buying my refrigerator to delivery and set up was pure 5 star service. They were so careful making sure everything was perfect and it was. I’m glad I kept my money local and went to Authentic Appliance. Very happy with the service I received. I highly recommend Authentic Appliance.
