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November 2023 by john Roberson
Great friendly service and excellent communication.
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October 2023 by Joshua Chang
The new manager stiffed me when I was trying to close my account and it was all for $$$. On top of that she leaves the place a mess. There is dirt and trash flying all around and scattered around on the floor. I never saw the place really clean once over the few times I went to the location to get something out of my storage unit. If you wanted my honest opinion I think their are plenty of better choices for a storage unit in this town then them.Edit: this was awhile ago it appears that they may have new management.
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October 2023 by Abraham Lopez
Precious was quick and efficient when signing me up for my storage unit. Customer service was great! ??
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October 2023 by Dialo Parks
The attendant, Precious ,was very helpful and made my experience a true pleasure. Thankyou precious and budget storage!
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July 2023 by Lovely Dixon
The assistant manager Precious customer service was very excellent and she was very very helpful. She did everything she could to accommodate me, she also offered water and A/C.
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June 2023 by Great Observer
Precious was so helpful and her customer service is elite. Wish everyone was just as helpful. Hold onto her, dearly!
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June 2023 by Jasper H
Precious was amazingly helpful. Very professional all the questions that I ask were answered in the most respectful and professional manner.
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May 2023 by Mike Zavala
Had a really great experience at Budget Self Storage. Friendly and helpful staff, the team gave me plenty of options to select. Process was easy and quick and their prices are great.
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April 2023 by Leandrea Liner
The storage units are very clean and prices are reasonable. No pest around or in my unit. The hours of operation worked well with my schedule. Cleo was very helpful and nice!
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April 2023 by Redroses1
Delightful experience. Diana Williams Lancaster, CA. Thanks for adding to my glorious day. Your professional and pleasant assistance was greatly appreciated.
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March 2023 by Jazmine Crawford
Great Experience! Excellent Customer Service , Good at communicating & Making sure The customer understands Everything as well offering The Best Deal available, very Thorough. Positive Cheerful attitude, I would rent with Budget Self Storage any time especially If I Had This Type of Encounter with Their Employees.
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February 2023 by JEAN KLEIN
I have used my storage unit here at Budget Self Storage for some time now. Every time I need assistance from the office, Diane has gone out of her way to be helpful. She is pleasant and friendly and has had all the answers to my questions or requests. I am extremely pleased with her service and would recommend this storage facility to anyone.
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February 2023 by Felicia Darnold
Diane is an absolute breath of fresh air! I love how real & down to earth she is! She called me before I even came in to verify which size of unit I needed & it was awesome she did that since I indeed picked the wrong unit & let me know that I picked the wrong size as soon as she saw my uhaul load! While we were doing the paperwork, she patiently listened to my sob story of why I’m back in the AV & the situation that brought me here. She gave me hope that there are still kind & caring people in this cold world! We had so many laughs & swapped stories! She made everything so easy & smooth! Thank you so much Diane for being you! 10/10 highly recommend!
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February 2023 by Dolores Stone
I want to say Diane was beyond AWESOME!! And very professional and helpful with answering all my questions and showing me the units I was interested in. Diane's personality and and great attitude was more then I have gotten from any other storage business that I have been too before I found Diane at Budget Storage in Lancaster,CA.Thank You Again Diane for Your AwesomenessDolores Stone
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February 2023 by Tammy Hanna
My brother in law( Joe Duprey) and I share a unit. And my sister Darla Lawler has a unit. We are all extremely happy with the service at the 10th st. West in Lancaster, California. Diane is a pleasure . Always so helpful. We would give her 10 stars if stars went that high.