CVS in Lancaster has been a staple for over 20 years, providing excellent service to its customers. Despite recent security concerns and being busy, the staff works hard to keep lines moving and assist shoppers efficiently. The pharmacist is noted for being particularly helpful in locating prescriptions. Customers appreciate the consistent support from all employees, often praising their friendliness and willingness to help. Overall, CVS is recognized for its dedication to customer service, though improvements in security measures are suggested.
CVS is attempting to force customers to utilize the self-checkout machines vs utilizing a human at the cash register to service their customers. That is not a favorable option for me. Therefore, I will shop at Walgreens for my drugstore needs.
May 2024
Closing for lunch is Not a good idea for the Pharmacy
January 2024
They are usually very busy but they try to start the next transaction while finishing the first, to get the line down quickly. Pharmacist last night was very helpful locating the prescription at a different location so we could get it filled since they were out of it. I appreciate his effort and helpfulness.
