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August 2023 by Raj D.
Helped my fix my Ram TRX from a minor fender bender. The staff went above and beyond to get my truck back to me before my wedding. Brandon was extremely helpful, kind and transparent. Definitely recommend for any Ram Owners in the area.
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April 2023 by Bladimir Cisneros
Good personal...right in timeAnd Profesional thanks 5 star auto body
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February 2023 by Sukhraj Dhillon
Nothing short of beyond excellent service. Brandon helped me when my Ram pickup was hit in an auto collision and then also touched my truck up after. The staff and personnel were professional and this is by far the best auto body shop experience I have ever had.Services: Painting
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January 2023 by T Davis
about 2 weeks ago my dodge was totaled out because somebody ran into the back of me mind you I never been in car crash so I didn't really know how it works but it was older chubby white guy in there acting like I'm wasting his time I wish I would of got his name but if it's your first crash or something and you don't know how things works I highly suggest you go somewhere else that will take time to explain everything to you
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December 2022 by Miranda T.
This is based of their response to my call- work is still pending I had been in an accident and insurance didn't really give clear directions - made it sound like I just took it anywhere and then they would come - I wanted to get it fixed asap and get it back hopefully before retiring to work - so I went to the Yelp / google and this was one of the first to pop up so I called and the person I spoke with was so calming, informative and helpful ! He even stopped prior to ending the call to confirm I was okay and everything else was alright - I was so shocked and appreciative of that and that bit really stuck with me !!! On arrival today I learned his name is Brandon and he remembered talking with me - I explained to him how nice and helpful he was and how much I truly appreciated it and he told me he sees a lot of trauma and know how bad accidents can be for people so he tried to make sure he is supportive and gives help to the whole process / experience On that alone sold me ! I trust they know the actual work and care of the car I don't see an issue with competence or work ethic etc coming up but it is this human touch/investment and caring that is absolutely amazing and appreciated ! 10/10 I would recommend and though I hope I never need them again, if I find myself in a similar situation they would be my immediate go to
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November 2022 by Thomas S.
I was a loyal customer for 20 plus years; NO LONGER!! I recently paid for a complete repaint on my car. The car had paint flaws, the finish on one panel looked like the skin of an orange! The shop manager's excuse was the panel is made of fiberglass. Some parts were installed incorrectly and damaged durning the installation process.The manager refused to correct any of the paint and panel problems. He further alleged the panels were damaged upon receipt of the car. I am now having the car corrected at a competent shop for an additional $5k. CUSTOMERS BEWARE!!!
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November 2022 by Ivan S.
Had an accident last year and it was a nightmare to get my truck back. It was a brand new RAM. I went through a ton of headache to get the repairs done. They said a lot of the delays were due to insurance which was a lie considering my claims adjuster forwarded me all of the paperwork they had emailed over to them. Even after that it turned into a 3-month wait. Granted there were a lot of supply chain issues but the problem here is, that the "parts not coming in" excuse was only used half the time. The "insurance not approving repairs" was a lie. And then they constantly told me towards the end, "it will be ready Wednesday, Friday, next Friday." When I finally got it back, the truck wasn't even working properly. I had to take it to the dealership because I didn't want to deal with them anymore. The dealership made programming adjustments that, in their defense, they said that five star would not be able to make. But the problem is, they are owned by the RAM dealer so they should have known that. They also didn't bother to replace the battery in the accident so the truck kept dying, the Service Manager at the dealership was really great and got everything handled for me same day and even stayed a little after closing. But honestly the repair experience was horrible. Lastly, I didn't realized until a few months ago when I went to use the windshield wipers, that they cut the line during repairs when they swapped out the hood, which has to happen. But they never went back to repair it, so of course I had to do that myself since it had been almost 6 months since I had gotten the truck back. I got my truck back in December of last year. So why wait almost 12 months to post this review? Well, because in spite of all that: #1 I was worried that if I had any warranty issues with their repairs, that they would not want to help me out if I left an honest review on yelp. #2 I have never had an accident or repair needed in my life, so I really had already heard horror stories from most repair shops and figured this was more or less the experience you would get anywhere. Benefit of the doubt I guess. However, as fate would have it, I had a minor accident last month that needed repairs and I took it to another body shop which had me in and out faster than they originally quoted me, handled everything completely opposite and was thoroughly amazing. Seeing the difference in professionalism and just overall experience made me realize how bad this place truly is. Lastly, I want to make clear that this isn't a knock on the RAM dealership itself since their service department has always been absolutely amazing. AND, I know business owners have to do their due diligence, so before they respond to this review and call out any nonsense, just remember, I refrained from using any names but I kept all the receipts and emails to prove everything I wrote.
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October 2022 by Aurelia Lillian
I am sooooo happy with my service, they are the best, my car looks great, can't even tell it was damaged, very grateful for there service. If you have a damaged vehicle please go se them !! , Mike thanks for everything..Service: Body & Trim
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September 2022 by Joseph sanchez
This place is awesome the staff are very friendly and very helpful but most of all very fast you don't wait around long for service highly effective and would recommend them
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September 2022 by Debbie Jackson
I was very satisfied with this place I would recommend this to my friends and family very nice polite people thank you very much
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September 2022 by Rashelle Always Blessed
Does wonderful work and at a rapid pace. Thanks.
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September 2022 by Dan C.
Called to get a idea how much a paint job would cost and they acted like they didn't need the business Bad customer service
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August 2022 by Vicky P
Absolutely fantastic! Even though the company was going through an owner change and even when Geico started dropping the ball these guys were on it. Doing everything they could to get me back in my car. The work is flawless! My brand new car looks brand new again and I'm so thankful to everyone there for working so hard to make it happen. The location was always clean and offers a bathroom to customers only. Would highly recommend this auto shop.
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May 2022 by Quinn Leshaw
Done one hell of a job fixing the rear end of my SUV and Thank You Patty for your kindness!!!
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April 2022 by Dante L.
MY car was in a pretty bad wreck .I couldn't get other parties insurance to do the right thing . I was left with paying out of pocket . I got a great price and a very amazing job done on my vehicle I actually made this account to let everyone know that Five star auto body is awesome . I'm giving them 5 stars the name of this body repair shop speaks for itself.I'm very pleased and IM back in motion if you need work done on your car I suggest you pull up and get it done right.Thank you Patty . Thank you Brandon and all the guys behind the scenes.
