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February 2024 by Sarah G.
A very typical, boring, gray Goodwill here, with the usual inflated prices on stuff nobody wants. I found a cute, old whiskey bottle (didn't buy), and a few books (did buy). When I was ready to pay, there wasn't anyone manning the cash counter, so I placed my books on the counter and waited. A cashier came over and rung up an employee for her drink, and then rung me up. That's not the order it should have been in but that tells you something about their level of customer service.
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February 2024 by Syl S.
This review was intended for another store. Still waaaY to expensive for used items! There's got to be a better way to help everyone meet their needs.
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January 2024 by Moises Roman
Loved it
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January 2024 by Q D.
They might have good quality clothes but everytime i come my nose felling itchy always have to clean my hands after coming there also a rude fat women I think I prefer going to Marshall's or to maxx
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December 2023 by Daisy Vazquez
The worst customer treatment. You guys don’t run a luxury boutique, stop acting like it and giving goodwill a bad name.
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November 2023 by Google user
The worst customer treatment. You guys don’t run a luxury boutique, stop acting like it and giving goodwill a bad name.
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November 2023 by Jonathan Hammonds
Great place to save money
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October 2023 by Rachel W.
My husband and I shop here regularly. The staff is always pleasant and kind. I really appreciate Daniel's personality, remembering the customers by name shows a personal interest, and he makes sure he acknowledges all, Great Customer Service.
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April 2023 by Julia Hall
Always clean clothes organized friendly staff
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March 2023 by Lovsta M.
I went to the store today at 2:20 to make donations, I had asked the worker there I don't remember his name, he was a short Hispanic kind of bald worker, for help with my donations and he was not really paying attention to me, he gave me a cart and told me to get my donations myself, in the rain. I get if you're busy but he was watching some sports game on his phone. I usually have no problems making donations or shopping at goodwill. I wasn't rude or anything all I asked was for help he was very rude and it doesn't seem like this is his first time being rude just seems like his character. This encounter was really off putting and I will not be donating at this location anymore. I rather take my donations to a place where they actually appreciate it.
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March 2023 by Mark Gondola
Goodwill outlet is a great way to have good purchases and treasures. Wanna know more call goodwill near you to see if a outlet is near you
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February 2023 by JT Sales
After getting kicked out of the other goodwill because I was disabled I came here. They where way better then the goodwill on the west side. friendly and accommodating to my disability, they let me shop in peace without harassing me. Jasmin, the manager, from the west Lancaster store kicked a disabled veteran out, while these wonderful people let me shop in peace. Leadership is everything. I hope this staff gets a raise while I hope Jasmine from West side Lancaster's Goodwill gets fired.
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November 2022 by Pamela Jones
I always find what I'm looking for their prices are so reasonable and it fits mybudget
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June 2022 by Rachael S.
Great experience as always, Jessica and Manny were super kind and helpful! Always A+++
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June 2022 by Gabe P.
I absolutely love this location! The store is Extremely clean and well organized. The staff is very friendly. The color of the Day is always well displayed. The manager, Jessica is so helpful and professional. I bought a large item and without hesitation she happily helped me load it to my vehicle! Thanks for a great experience!
