Lancaster Auto Mall is a reputable business known for its friendly and accommodating service. Customers appreciate the welcoming atmosphere, especially the willingness to go above and beyond, such as inviting customers to bring their dogs and providing dog toys in the waiting area. This thoughtful gesture creates a positive experience for pet owners. Many shoppers have successfully purchased vehicles, like the Crosstrek and Outback, at fair prices with manageable payments, highlighting the dealership's fair trade-in offers and affordability. The staff is often praised for good communication and making long days worthwhile, ensuring customers feel valued and satisfied. Additionally, Lancaster Auto Mall is recognized as a convenient stop, especially for travelers needing a clean, well-stocked place to rest or use the restroom. However, some reviews mention that smaller dealerships may have limited sales staff availability, leading to longer wait times. Service experiences are generally good, though occasional issues with communication and wait times have been noted. Overall, Lancaster Auto Mall is seen as a trustworthy and customer-focused dealership, offering a positive environment for car buying and service needs.
A great selection of cars. Most of the dealerships are under new management.
November 2025
Drop the Jeep off at the dealership. The service department staff is very nice.
November 2025
A good suggestion if you're ever traveling down the freeway and you need to use a restroom critically. A good place to stop is always an auto dealership. They're usually clean, well stocked and convenient
