Metro by T-Mobile at 43535 Gadsden Ave Ste E offers a variety of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, especially when setting up new devices. The store provides good in-store service, though some reviewers mention difficulty reaching the store by phone, as calls often go unanswered. There are also concerns about inaccurate store hours, with one customer arriving near closing time only to find the store closed early. Customers highlight the value of insurance coverage for cracked phones and note that staff like Elizabeth are helpful in assisting with device setup. Overall, the store delivers a positive in-person experience with helpful staff, but phone communication and store hours could be improved.
