-
November 2023 by John Cowie
Mark and Elias are my heros! Excellent customer service. The Best cell phone store in the AV.
-
September 2023 by Robert Repka
Awesome Sauce ? ⁰
-
February 2023 by G Lester
I wanted to get a new SIM card and they talked me out of it
-
February 2023 by Danny Medina
Share details of your own experience at this location.
-
December 2022 by Mitch K.
Extremely weak signal, sometimes no signal. Sometimes no service as a result when I need it most! Started happening after I Called to complain about a program that I had to apply to three times and was still getting the run around with. So I then contacted Customer Service because connection difficulty. Contacted their Technician twice and had phone reset and towers changed twice. Still one bar! There is a Cell Tower 100 yards from my home, another two blocks away. Phone is useless if the signal is consistently weak and sometimes non-existent! Waiting for end of this cycle to switch providers and will send formal complaints to various agencies incl. FCC .
-
September 2022 by Mitch Kraft
Terrible Customer Service! The male Sales Associate was not helpful and didn't want to deal with the insurance. I have been a customer long enough for an upgrade as well. All he offered for my cracked phone screen was an upgrade at a much higher cost than the insurance would have been. I filed with the insurance and received my replacement the next day. The $6 for the Assurance Handset Coverage is definitely worth it! Brought the replacement phone to the store for help in setting it up. Elizabeth was awesome in helping me set up my new phone!
-
August 2022 by Jorge Ruiz
Really good experience we went with my wife to get a new cel phone and the guy there was a really nice and helpful thanks ??
-
February 2022 by T ALTO
Young guy goes by Will is a creeper. I hid my photo gallery beforehand, so what he did was take a video then screenshot just to locate the album. He then made a comment about my body...weird. People, you should always request the associate place your phone on the table for transparency. He also lied about a couple things.
-
October 2021 by Christopher “Simply Loco” Bicera
Only cuz the outside looks dirty and that just makes everything look dirty..don't get me wrong tho metro store it's self nice..
-
May 2021 by Christopher Bicera
Only cuz the outside looks dirty and that just makes everything look dirty..don't get me wrong tho metro store it's self nice..
-
February 2021 by Izzue Saffold
Love You. Thanks. Very professional. Accomodating. Solved my phone dilemma.
-
November 2020 by Danny Clifton
The girl that serviced me was great, she took the time to really give me her full attention and made sure i understood everything.Never had some one so helpful. Truly will only be going there for my cell phone needs.
-
January 2019 by J T.D.
This is the shop that you want to go to for information on service updates and new products. The representatives are well-informed, outgoing, and prompt. Carlos is great at fast service and all around product information. Louie is great at hands-on installation for devices like Metro SmartRide and providing in-depth overview of products. I came in to install a new cellphone to my account which Louie did wonderfully. He was very informative and kind; as well, he let me know that my account now has AmazonPrime and GoogleOne Storage included for free as part of the $60 plan. This location was the only location to inform me of these perks! Louie informed me on the new Metro SmartRide product that just came in, with a $150 discount special currently active. I got the device for FREE. I just paid installation and the first month which totaled: $38. The device is something that I have always wanted but did not know that my phone provided would have it available. This was the first shop and first reps to inform me of such awesome products and perks! I am definitely now a Metro customer for the long haul. Both are great Metro reps. I highly reccomend, gurantee you will get more for your buck for just visiting.
-
October 2018 by BOSSLADY J 〰 TV
Great spot very good staff
-
January 2018 by Alex Hughes
Good place
