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January 2024 by Errol Tate
Really pleased with the service they provided me. Well kept and busy store.
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January 2024 by Helen DeMilita
Customers Beware! Marcelo installed a faulty cell phone battery that wouldn't hold a charge for more then 2 hours in my phone. To add insult to injury, he quoted me 125.00 by phone for a cell phone battery replacement then charged me 146.18 on my credit card. I called numerous times and left messages explaining that the battery was faulty and he never returned my calls. I made the mistake of going there after work, too tired and trusting that he was an honest merchant although it's no excuse. I should have realized something was not right after he replaced my cell phone battery, handed me my cell phone and he told me not to turn my phone on until I got home to fully charge it. I followed his instructions only to learn that the battery was not good. Don't sign the reciept until you read it carefully and check your phone before leaving the store. Marcelo made sure I had no recourse as he ripped me off. Marcelo is nothing more than a low class common thief. I should have read ALL the reviews before going to Mobilelink Communications. I hope this review helps prevent another customer from being taken advantage of and ripped off by this low-life thief. I did go to another cell phone repair store where they replace my faulty cell phone battery in 20 minutes with a new battery for 70.00 which works perfectly.
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January 2024 by Think Painting
Will take your money not fix.Had 2x phone 800 to fix paid in full.Brought one to fix again. They did not want to fix mentioned I ruined it but whole fingerprint area didn't work like 1 week after fixing. Point being go elsewhere save money and time.You should have used my instinct shadyCharacters.Save your money don't fix here....
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January 2024 by Helen D.
Customers Beware! Marcelo installed a faulty cell phone battery that wouldn't hold a charge for more then 2 hours in my phone. To add insult to injury, he quoted me 125.00 by phone for a cell phone battery replacement then charged me 146.18 on my credit card. I called numerous times and left messages explaining that the battery was faulty and he never returned my calls. I made the mistake of going there after work, too tired and trusting that he was an honest merchant although it's no excuse. I should have realized something was not right after he replaced my cell phone battery, handed me my cell phone and he told me not to turn my phone on until I got home to fully charge it. I followed his instructions only to learn that the battery was not good. Don't sign the reciept until you read it carefully and check your phone before leaving the store. Marcelo made sure I had no recourse as he ripped me off. Marcelo is nothing more than a low class common thief. I should have read ALL the reviews before going to Mobilelink Communications. I hope this review helps prevent another customer from being taken advantage of and ripped off by this low-life thief. I did go to another cell phone repair store where they replace my faulty cell phone battery in 20 minutes with a new battery for 70.00 which works perfectly.
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December 2023 by Kira Porter
The owner response to my reviews shows how horrible and hostile they are at this place. Then to justify the rudeness of the worker by viewing video footage of me explaining that I could not leave my phone because I need it and I have to work the next day, shows the below sea customer service they offer. Also what does me paying (75$) which is too high, have to do with how your business conducts horrible service. Did you see how your employee was sarcastic when telling me ‘Oh I’m glad you have a job’ on the video footage as well? You should be more focused on running a better business & getting happy, friendly employees.
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November 2023 by VU LA
They charged $165 for repair IPhone 11 screen. This place is over priced. Anywhere else is around $100 or less for fixing the IPhone 11 screen.
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November 2023 by eddie jimenez
Bad management extremely rude
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November 2023 by Anonymous
I went to this place only because it was an emergency. It's higher than most of the other cellphone shop. Warning..Do not leave your phone unattender while being fixed. Watch to make sure extra damage is not done to your phone
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October 2023 by Gabriel R.
Does not install factory parts as they claim. Installed a new screen on a laptop and it cracked 5 days later. Made the drive down to apple and found out it was aftermarket AND APPLE WAS CHEAPER to replace the screen!!! "No guarantee" of course not! You install garbage parts... how could you stand behind anything.
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September 2023 by Jennifer Alba
Great service , was able to fix my brand new iPhone pro Max 14 in less than 24 hours from its extreme damage . Thanks again!
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September 2023 by Jessica Cook
Great , affordable and quick service. Will use Mobilelink Communications for all of my future electronic needs.
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August 2023 by Moto Sox
Amazing service. Super fair and very knowledgeable customer. And they even have some candy too! ???
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July 2023 by Kathryn J.
My son dropped his phone in the street and a car ran over the device cracking the back of the phone and crushing the front screen. I brought it in to mobile link here in Lancaster California and the salesman Marcello said it could be repaired front and back For $200. I told my son that he could get another phone for that price( Samsung Galaxy 9).but Marcello convinced him to having the phone fixed so he wouldn't lose all his contacts. I asked Marcello specifically if that $200 included any other damage in the phone including the audio, and he said it did!. So I agreed upon his $200 price which had to be paid in advance . Later on in the day Marcello calls to inform me that the volume on the ear piece was not working so that would be an additional $30,, when I reminded him that he gave his word of $200 which would cover everything, He then told me that he could replace the earpiece but then he would not replace the back unless I paid an additional fee. . That was pretty much like blackmail because he already had by $200 cash as well as the phone, so I agreed, but I told him that that is not a good way to business. I went in the next day to get the phone, and because of his prior deceit, I decided to record him and get him on tape acknowledging his deceit. Now my next complaint will be to the Better Business Bureau. This is not a trustworthy business!
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May 2023 by E S
Great service and great people.The charging port on my iPad stopped working and Marcello was quick to fix the issue by replacing the port itself. For some reason after receiving the fixed iPad it began to malfunction again. So I took it in to Marcello. He was kind enough to identify the problem and fix the issue once again free of charge. It was greatly appreciated. Thorough and excellent service.
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May 2023 by Demarco E.
if you need to get your screen fixed, go literally anywhere else. way too expensive for shotty work lol just go to the mall