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December 2023 by FACT Check
Everyone is rude there with an attitude.. and do not tell the truth when it comes to medication. They get mad when you use other pharmacies in town once they find out they don't like filling your other medications they start giving you a hard time including the owner.
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September 2023 by Richard Chambers
This is the WORST pharmacy I have ever used. My Doctor sent a script for a full month with 3 refills. I get there and they only filled it for one week. They said the insurance only allowed for one week. If that was true then how come all the other pharmacies don't have that problem.So I contact Mr insurance co. They suggested I use Express Scripts which fills for 3 months via mail. So I immediately contacted them and signed up. My Dr. Office faxed all my prescriptions they started up fill them but with hurricane causing delays in postage the meds won't be here until some time next week.The Quartz hill pharmacy knew all of this and that I would do be out of my meds by Friday. They didn't care just said nothing they can do. So I have to suffer untill the other ones come. These people don't care about you the only care about there money, they are defently not a friendly family neighborhood pharmacy.DONT USE THIS PHARMACY!!!I should have listened to the other complaints.suggested I use
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September 2023 by Denise Duncan
Always helpful and friendly
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October 2022 by Jordan Bevan
They deliver to your house. It's great.
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May 2022 by Mike Arhelger
Do not use this pharmacy.They never answer the phone or texts. They never alert me when my medications are ready to pick up.They straight up lied to my new pharmacist saying i told them to keep my meds at QHP when i expressly asked to release the meds to the new pharmacy.Now they're basically holding my meds hostage.
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March 2021 by Sam A.
I walk on to buy some items, I have some questions but the 3 females on the other side of the bullet proof glass seem too busy punching numbers on their keyboards to acknowledge me, so after about 10 minutes trying to get some attention to ask my question, I decide to leave the merchandise and leave, they seem to ignore the fact that there is a CBS and another pharmacy just 5 minutes away. At cbs you actually get acknowledged at least. Never coming here again.
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January 2021 by Kevin A.
I was in need of new nebulizer tubing and was told by the pharmacist at Walgreens to check another local independent pharmacy. I went over there and got "Burned" with poor service and their policy that you need a prescription for nebulizer tubing. I was confused by this thinking she thought I needed an actual machine, but they require a prescription for some reason. You can buy them on Amazon (but I needed it right away) without a prescription. So, I called Quartz Hill Pharmacy (drove right past it leaving Walgreens to go to the other pharmacy) and the very friendly lady checked their stock and confirmed that they had it. I stopped by and was in and out in less than 2 minutes for only $2.61. Very friendly, fast , and prompt service. Will be checking my insurance and look in to transferring my prescriptions here.
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March 2020 by David Thomson
I’ve Been coming here for over a year now and they are a first class pharmacy. They deliver, have competitive prices and always have what I need .
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October 2019 by Bluet Coy
I have yet to find a pharmacy that compares with their interior quality of selection. The staff are respectful and curteous, and the products they offer are amazing, and priced fairly. For a small local pharmacy they are the one I'd choose every time, but mainly because they deliver. I rate them a 10/10. I have not had 1 bad experience with them.
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October 2019 by Faith Hughes
So disappointed in this pharmacy after the new pharmacist took over. Two specific staff are very rude, not confidential, and are very unhelpful. Switching to Costco and they will not even help transfer the perscriptions. Costco has attempted to call them 7 times over two days. This pharmacy denies they are even getting calls even though we have also talked to them on the phone. Glad to finally switch!
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September 2019 by Joanna Miranda
Very fast service friendly pharmacist great atmosphere!!
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June 2019 by Karen Stone
I personally want to thank Quartz Hill Pharmacy for helping out the customers in Lone Pine after the sudden passing of our beloved pharmacist Mildred. Quartz Hills has provided excellent, friendly, efficient and professional service in our time of need. I've had the pleasure of speaking to the female pharmacist and she is fantastic. Thank you Quartz Hill Pharmacy. You are very much appreciated here in LP.
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June 2019 by Selena Bakich
My family has gone here for years but since the new pharmacist has taken over we have had nothing but problems. My grandmother's and mothers prescriptions have come up short. Today one of the pharmacists didn't bother looking over the prescriptions and filled my mother's prescription in my grandmother's name and through my grandmother's insurance. When brought to her attention she tried over and over to cover her tail but finally realized it was her fault for what had happened. (The pharmacist that messed up was the little Indian girl and she had a piss poor attitude about her mistake).
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May 2019 by South Park
Horrible customer service and manager does not help at all. Also there fax machine barely works thy get things hours later. Unprofessional. Burns pharmacy is the place to go.
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May 2019 by Christine V.
I had been out of town and came back late Friday anticipating picking up my script Saturday as usual. I understand a change of ownership may mean a change of some policies but the site STILL indicates "script 24/7/365 just text" which I did only to get "Sorry We Are Closed!" My doc office had no notice they were no longer Not open during the weekend so this means going w/out till next week. In an age of 24 hr pharmacies, scripts by mail, small town biz need to be even more accomodating or find themselves replaced w/more available and responsive vendors. Meds can't wait w/out causing pain, hardship, stress, loss. It's a unique industry and if That is your primary service you should be Very good at it.
