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December 2023 by Kenny Moon
Very knowledgeable and helpful
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August 2023 by Aurielle G.
If I could give this store a zero I would. Three female employees were there. Very cold, short responses. Acted like they didn’t want to help. Only one acted decently. Terrible customer service I’ll take my money elsewhere. This happened August 9,2023 1:05pm. Zero stars. Will never go that store again. It was giving mean girl energy. No thanks.
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June 2023 by marlene rodriguez
Very rude employees. They don't give any choices because they are too busy talking about family stuff and personal life.
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July 2022 by Drea G.
The girl at register here has the worst attitude, not helpful what-so ever. when you ask to check points they make you feel bad for even asking. if you don't want to do your job, go home and re-think about working in customer service. seriously ridiculous.
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February 2022 by Zubidah Tokhi
The store doesn’t give the service that’s clearly written on the back of the receipt and then online customer service n in store give you the run around.. the employees didn’t seem to really knw what they were doing.. cuz they gave me awful advice. I wouldn’t shop here if u need help to find the right stuff and customer service online wasn’t helpful at all.. not a fan of sally.. Ulta is better
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December 2021 by Debra Lewis
The ladies are always super nice and ready to help! They seem to have a lot of knowledge about their products and what works for different hair types. The prices are great.
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November 2021 by Milagros Morales
I thought the cashiers at Sally's were professionals. Not once have I come here and got a professional answer to my questions.
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September 2021 by Ane V.
I went in looking for purple shampoo. The lady just pointed where I can find them. I turned around to ask questions but she's gone. I went to look for an associate and found one. She is unfriendly and not open to giving suggestions. She just said 'any of those will work. ' And to top it off, the store isn't even busy. 3/5 for customer service 5/5 products availability
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August 2021 by Jessie Santana
They have good quality stuffs and very knowledgeable and friendly staffs as well
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July 2021 by Kathy Breckenridge
Very rude employees
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May 2021 by Mama Bear
Absolutely love them!! The girls are always helpful, and really sweet!
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January 2021 by Jasmin Blum
Very friendly and helpful staff.Knowledgeable customer service and gave me good advice. Thank you for giving me confidence in my hair color choices.
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November 2020 by Theresa Sharp -Morales
Don't do a Return or an Exchange, I was treated like I was a criminal. Then when I'm trying to speak with the manager about a coupon, the customer she was helping decided to get in the conversation and then the manager tells that lady "Thank You , I appreciate it". This is the first time the manager was RUDE. But alot of the girls that work here are Rude almost all the time.
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May 2020 by D H.
Went this morning for the first time in months. While the store is OPEN they require masks and limited number of customers at one time. (It was not busy when I arrived. 3 people in the store.) Their stock is down by 50%. All sales of new items are NON REFUNDABLE. They highly suggest to AVOID "on line" purchasing. When I asked if the stores/company were closing, the sales clerk said, "NO". Very disappointing visit for me. Over and hour drive (one way) and they did not have what I needed. Phone service is not a priority right now. Good luck everyone.
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February 2020 by Bruce Banner
Every time i go in Nacy is super helpful with out badgering me. (Just enough space) She always has a smile on an super friendly. And her hair is so unique and captivating.