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February 2024 by Oscar Serrano
Love the service, the price, and the phone selection
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February 2024 by Agustin Lopez
Some staff is okay but others no so great I purchased a phone and they don’t even ask if you want insurance they just add it (18$)monthly, but I have apple care and don’t need it but here she goes letting everyone (Loud) know I don’t have insurance( RUDE)Then I buy another iPhone but got the wrong color so I ordered 2 but when I went to return the wrong one, they wanted to charge me 70 to put it back (down payment was 100)they took it back and the dude still says Enjoy your Return. Like how can you be a complete Moran
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December 2023 by Tom A.
When we signed up for a non-contract coverage, they nickel and dimed us, Told us we have a special deal. But up to this point we are paying $50 a month more than quoted. we signed up last day of November switched over service and they told us we had to pay for a whole month.
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November 2023 by Phyllis B.
Ask for Adriana, she's literally the best. She made the process of changing providers super easy. Her customer service is top tier & her energy is a plus! Thank you Adriana!!!
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October 2023 by HAWK Khondakar
Sales Representative she is very patient, took her time to go over with all. We updated our phone. Recommend everyone to visit this place.
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September 2023 by Kino J
Despite being robbed earlier this year the staff was friendly and very helpful. We needed to check some billing issues and they were more than helpful.
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June 2023 by Ed F.
Be careful with this location. They'll tell you your service will be one price and when you get the bill it's double the price. Customer service, manager and salespeople then tell you there is nothing they can do to help you.... Just a warning to all to make sure you double and triple check the rate they sell you!
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May 2023 by Johnny A.
First of all Norma C is a really great associate with T Mobile. She listen to our situation and help out with all of our problems we address her. I know in some cases people come in with problems or are upset of the phone services and make it difficult for one the handle it. So when I tell you that we came in with a very difficult situation and upset of the phone operators prior to coming to the store Norma handle our situation calmly and willing to help address the problem and went above and beyond to do so. It was our pleasure that she helped out and resolved to issues. Thanks Norma
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April 2023 by Alex Do
Sad to say the in store experience I had was terrible. I'll spare you the rant and get to the point. I was helped by Hector and Sheka who told me one thing but after speaking with T-mobile customer service it turned out to be different. They mentioned they'd been there a long time and knew what there were talking about. Please do yourself the favor and DO NOT do business with this store. Better to call in customer service as they are better trained and you'll SAVE MONEY!
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April 2023 by Rockie Rendon
Great service as always. They even let me un early to get my business completed.
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April 2023 by aaron n.
This review is specifically for the HOME INTERNET. I live in a "high coverage area" and the signal strength says it's good! But... if you plan on watching anything via streaming service, expect CONSTANT buffering, lagging, and more often than anything else, complete interruption of Wi-Fi. I am constantly getting my signal cut, and unable to steam anything. During the day, the best you can look forward to is snail speed downloading, and loss of signal every 5/10 minutes. The ONLY time the home internet is good, is between the hours of 11pm and 6am. Which most likely you are asleep. My PHONE service, in the same area is awesome... but the home internet.... Don't waste your money.
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March 2023 by vane lopez
Horrible customer service and the lady seemed like she didn’t know wat she was doing.
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February 2023 by The Stoneman
This place is awesome!!! Ricky, Jason, and the young lady (i think Jalina) are the best!!! From the second I set foot in the door, the staff waited on me like I was a king!!! Answered every question (no matter how silly) that even i could understand!!! I even left my phone there & went to dinner while all my information, pictures, video's etc. was transferred to a new phone!!! I would recommend this entire crew to anyone, especially those of you who are semi computer illiterate (such as myself)!!! Thank you for your patience and expertise.
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February 2023 by Tony O
Norma was very helpful! Got everything I needed and the screen protector installed over and over untill I was happy with the results. Thank you staff!!
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January 2023 by bunny bun
My home internet router that just got delivered today was damaged bad by water everywhere they swapped it in store for me no issues. Totally recommend ? I have voice line tablet watch line as well never had a bad experience with them except for this gateway lol but they fixed it quickly same day I got the shipment I love t mobile!!!
