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September 2023 by M E
Just Had to give a big thank you to the employees at this store. Great sales and promotions going on and they help you get the most for your money! They have a cool selection of skateboards and will put one together for you while you shop for other merch! That's great customer service ? ?
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August 2023 by Krista Knapp
Very nice customer service.
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July 2023 by james randall
Staff was extremely helpful. Thanks Jane & Ceasar,!
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March 2023 by Joseph B.
Over the past two weeks the service was awesome. I had to sit down and write this review because it has improved over the past few years. I took my little girl in two years ago and getting her sized for shoes and finding the shoe she wanted left me feeling blah. So we've not been going as much. But my wife told me to buy her Vans, so we went. We were greeted the moment we walked in. The two gentleman were not intrusive but offered to size my daughter up and showed us what selection they had. They weren't pushy at all. They told us if we didn't find the shoe, they could order it in store to have it delivered and we could pick it up another day. After not finding the right shoe they answered questions about the website and invited us back. So I went home and ordered the shoes my daughter wanted... and then I ordered a second pair. The first pair was available the same day. Of course they welcomed us back and helped us out right away. The second pair wasn't in stock but I was able to track the fed ex shipment. I called after they were delivered and they looked for me and had them waiting when I showed up. The cashiers weren't the same ones but just as helpful. I think I had interactions with 4 different employees and every one of them were helpful, cheerful and acted as if they loved their job. I'm glad I went back and found this store is improving.
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November 2022 by Southwest Texas
They are helpful if you like vans. Excellent customer service
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September 2022 by Jake DeHerrera II (VibeTron aka vibeposetron)
Nothing but the freshest new cakes right here so many to choose from
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August 2022 by Yung Cheesy
The manager Christian was rude I was treated like I wasn’t a paying customer I always come here an usually I get helped by this guy with long black hair he’s the best I wish he helped instead of Christian
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July 2022 by noveen williams
Best customer service cool clean store
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March 2022 by Daniel Reinhardt
Good store ,bought a pair of half cabs . The employee was a great help.
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January 2022 by Amy Troncoso
Pretty pleased with the customer service at the valley central location. They didn’t have what I was looking for unfortunately but that could have been based on the time I went. Other then that, not too bad every other time I go in compared to other locations.
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December 2021 by Jose perez
In and out, really quick. They asked me how they could help, my son told them and they got the shoes fast. Great customer service and got a friendly Merry Christmas on our way out. Perfect!
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November 2021 by David Donis (Dave The Wave)
Very nice store. Employees are very friendly.
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October 2021 by Raquel H
Vans for life! My daughter and I absolutely love this store and staff! Great selections and speedy checkout. I prefer to come to this location rather than the mall. See you soon for the new drop!
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September 2021 by Jay King
Marnae was very helpful with assisting me with the purchase of both pair of vans.
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August 2021 by Steven Arther
In buying shoes here since I was a little boy not particularly the store but one of the original ones in Granada Hills and I still enjoy the feeling and comfort of good old-fashioned pair of skate shoes. LOL
