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March 2024 by Tiger E.
This is a horrible business in every way imaginable, but I'm giving them two stars instead of the one star they deserve because the girl who answered the phone today with an attitude made me look somewhere else for the gel that I needed and I found it somewhere else much cheaper !The store is extremely disorganized with stuff laying around the floor and employees with attitudes who don't want to help you, they just stand around talking to each other. I was going to give them another chance for the fifth time, but this is finally it
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October 2023 by Sheli'cia Scott (CHILI)
Very. Cool vibe and atmosphere and the owner is so nice and hands on and very know about the products for sale ...
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October 2023 by Keisha Green
If I could I would rate this business a negative ZERO..Save yourself from frustration & aggravation and DO NOT do business with this shady establishment. They will get your money and refuse exchanges, refunds and all the above. Will be so glad to see the Karma on this business that it deserves. The owner is a graham cracker. Just a brown cracker that will turn caucasion on you real quick over a few petty dollars. Dont support a fake black owned business FAKE FAKE FAKE!!
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October 2023 by Kat
Before you consider going here just read the reviews and read the owners response to them lol, good and legit businesses know better than to reply to customers in the way that this one does
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October 2023 by Kweshon Jones
I love the atmosphere, and they had everything that I was looking for. Great one-stop shop for hair supplies and accessories.
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October 2023 by Veronica Blake
Friendly staff .... they got what you need and want to want to keep your head looking good.
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September 2023 by Dani G.
0 stars!! So I went in last week looking for some deep wave or something similar for a braid style I saw a blue hair I wanted which was different from what I went to get I was just gonna get the regular $6.99 synthetic kind until I saw a color I liked and wasn't available in any other brand ESQ the owner recommended the hair I had picked would be great for the style. So I'm almost done with my hair now and it hasn't had a wave or curl since I did the hair even after moussing it just turns flat and straight. Wake up with stringy flat shabby a$& mess! Stick your what ya know product and places. Birthday hair flop
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July 2023 by RACHEL HARRIS
This is my go-to for all my beauty supply items. They also carry the shaving powder that my husband use. Friendly workers and willing to help.
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July 2023 by Curtis Carte
I walked in to get my son's hair braided and walked out with his hair washed with clean braids and some hair managing tips. Thanks
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June 2023 by Mi'kayla White
I was working at vip forrr 2 weeks the owner of the shop was not turning in my time sheets for two weeks and then when me and my mother tried to simply just have a conversation abt what was going on she fired me and started acting scared like we were aggressive, then her security was aggressive and telling my mom to bring someone to fight him mind you she has it hotter than ever in there 24/7 I posted this on instagram and so many people replied and said so many bad things about her and her shop
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June 2023 by Yonna Boo
If I can give them 0 stars I would. My friend a MINORRR used to work here and they’ll have her work in hot conditions despite that when it came time for her to get paid her time sheet was held from her so she couldn’t get paid. She’s a scammer! She’s scams her workers so what makes u think she’s not scamming her customers? And her security/bf gets loud and aggressive with women!
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June 2023 by Nirah Luvs
RUDE SUPER RUDE! Her security flirts with minors who come in and is rude to women. The boss holds time sheets so that her workers can’t get paid. 0/10 please support a real black owned business that is for their people because Ross is not.
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June 2023 by Gloria Marshall
I relocated from New Jersey to Palmdale. Trust and Believe Faye doesn't have the skills to comb coil your own hair in starter locks and charged $140.00. Can't trust VIP beauty supply and salon to ever do comb coils lock in my hair again?
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May 2023 by Jasmine Lenson
This establishment is the most ghetto beauty supply in the AV!!! Boxes everywhere, hairstylist are disrespectful/unprofessional, and employees don’t even listen to customers needs. Every time I have walked into VIP i’ve had at least one bad encounter. For example, I came in this past Thursday and although the employees did help me find what i was looking for, it was burning hot in there! I even asked a young lady who worked there about the temperature and she said she couldn’t do anything about it. It wasn’t just me complaining; tons of other people in there was talking about it too. Just hoping for better service from a black own company.
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May 2023 by Bridget “Bee” McFadden- Richardson
Black-owned beauty store!! The store is well stocked and the customer service is great.
