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September 2023 by John G Fischer
3 exterior washes for $20....Best deal in Marin. Need to get the coupon though.
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September 2023 by Maureen M.
Nice people but the car is not clean! Still remnants of bird droppings, wheels not clean. Not worth the money and will not return.
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August 2023 by Renée Artigues
You would never know she'd just been through a car wash.
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August 2023 by Carolyn Burkey
I went in for the very basic exterior car wash. I was quoted $20. Then the attendant said he would remove three dollars. He then took my credit card into the shop area and was gone for quite a long time. When I got home, I looked at my credit card statement and I was charged once for &16.95,, which we agreed on before he disappeared with my credit card. I had a funny feeling about him, keeping my card for so long. So, I looked at my credit card statement and saw that there was a second charge for $19.95 at same time same day for one car wash. So basically, I paid for two car washes at one time. I am disputing the second a19.95 charge with my credit card company. The attendant only gave me one receipt…. The receipt for $16.95. He did not give me a receipt for the $19.95 charge. Be sure too check to see if you are charged the correct amount on your credit card statement.
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June 2023 by Preston P.
I pulled in to get the second of two free car washes after previously paying $500 for a detail including process to clean discolored headlight lamps. The attendant tells me that my leather interior needs a $300+ treatment and I told him I didn't have time. He then accompanied me to the cashier supposedly to get receipt for the free wash and then proceeded to charge the $300+ for the leather service which I questioned immediately. Stunned, I decided to protest the charge with the cc company, but realized I had used my debit card. I am an elderly guy and I was tricked to pay in advance for a service I have yet to receive!
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June 2023 by Kenneth P.
Yes, they are expensive and will try and upsell you 2 or 3 times, but just be firm with your choice and go. I take my car here for the Works Plus a few times a year for a thorough cleaning. They do great. Way better quality than other places that charge the same price. I regret going anywhere else to try and save a buck...
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May 2023 by Cheri H.
I just got back from having the $59.99 "The Works" wash/detail of my Dodge Durango. Given how many people worked on my car, I would have expected it to be clean. Instead, when I arrived home I had to re-wash almost every surface. Carpets were put in upside-down and looked like they had only been half-vacuumed. Surfaces inside and out were still dirty. And there were spider webs where the front passenger door opened!This wash was actually "free" with the overpriced smog certificate I got here, so maybe that's why they did such a poor job. It certainly wasn't because they were busy, as they had only one other customer in the 30 minutes it took them to do my car. I am certainly glad I didn't actually pay $60 for such a horrible job. If you're going to do something, do it right Shineology. It doesn't really take that much extra effort.
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May 2023 by Marinmom R.
3rd time I've pulled up to the car wash first in line for a $79.99 service then watched them drive thru cars that were still filling up with gas while I stood waiting for 7-8 minutes. Not sure why they prioritize cars taking the time to fill up but keep the car ready to go thru the wash waiting.Time to choose a new site for full service car wash.
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February 2023 by Julie Wilson
They did a great job, the interiors of my car look shiny and new! AND they were super gracious when I thought that I lost something. They checked their vacuums and did their best to find it. Turned out they hadn’t lost it at all and it was my Mistake. Thank you to Areal for your concern and kindness in searching!
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February 2023 by Julie W.
They did a great job, the interiors of my car look shiny and new! AND they were super gracious when I thought that I lost something. They checked their vacuums and did their best to find it. Turned out they hadn't lost it at all and it was my mistake. Thank you to Areal for your concern and kindness in searching!
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January 2023 by Ashly Langford
Absolutely amazed by their job cleaning my exterior. I brought the car in I’m pretty bad shape but they transformed my car into a beautiful new car. Very happy and will be going more often.
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November 2022 by Amy Baker
Great job cleaning out my vehicle after the abuse of traveling to all the best nature spots in the SF Bay and surrounding areas .
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October 2022 by Barry Ansell
BEWARE! Took my car in today and requested The Works. The customer service rep then said, "you mean clean inside and out?" I then said, Ahh yes. The Works is the level I always get. I headed to the cashier who charged me $74.99. She explained this was the price for The Works Plus. I didn't request this level of service. The cashier then remarked that she would discount the $74.99 by $7.00. I told her no. Just charge me for The Works which was $59.99. Eventually she did credit me $15. Needless to say I did not receive my Senior Discount. To be clear this was about the sales rep...not the cashier although by the end she was giving me attitude. As always, the cleaners did a nice if pricy job.
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October 2022 by Elden D.
I have been to this car wash a few times and didn't have any issues until my last visit. My comment is a piece of advise. It is wise to examine your car for any minor scratches before going to a hand car wash and examine carefully after the service before you drive away. I believe my car was scratched during a recent visit to the Lucky Drive location, but because I didn't examine before I arrived or after (before driving away) I can't be 100% certain. I complained the next morning after discovering the scratches, but to no avail.
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October 2022 by Muneera M.
I recommend taking your car to get a detailed interior steam wash by Lildre. He was so thoughtful and thorough with his work. He steam cleaned my Prius horn cover and it looks brand new! It was my first time getting that part of my car cleaned in 10 years. It's spotless and beautiful. The car wash is a little pricey $70, but they clean your interior, wash/dry windows, check tire pressure, vacuum, wipe down seats, and detail clean the interior. Two thumbs up!
