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August 2025 by Chineze Oguonu
This is the first negative review I’ve ever written on any platform, but I feel it’s necessary. I’ve been to this USPS location about 4 times and each time I’ve unfortunately been met by Ken, who is consistently unhelpful, condescending, and mean. Truly disappointing service. If you absolutely need help in a post office, please for your sanity, try a different city
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July 2025 by Ronald Chin
Provide a good service. The post office clerk I believe his name is Ken he’s a good guy.
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May 2025 by itneveroccurred
Not surprised the dime slime guitar was stolen from one of the workers here and then resold to guitar center.
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May 2025 by Liyah Davis
The staff here is rude all of em I been on different days they are rude I think they shouldn't be working customer service if you hate it
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April 2025 by kiribi k
The worker there sounded very condescending when I had an issue with my package delivery. I was already distressed, and they showed no remorse for my situation. Extremely unprofessional.
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March 2025 by Kathy Chiverton
Lathrop postal worker Morgan went over and above the call of duty in helping me track down a mislabeled package. She was creative, kind and persistent and personifies excellence in customer service. Thank you, Morgan!
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March 2025 by Taneesh SR
Rude, irresponsible, and not professional at all. No one was ready to help, even after so many bells and knocks on the door(and I could hear two girls chatting while I was asking for help). Your employees can't do simple problem solving and also can't provide basic CUSTOMER SERVICE.
If this is the service of your USPS, and that's the standard you want to maintain with these employees, god bless.
Choose any other USPS.
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March 2025 by Lindsey Avila
On Monday the mailman delivered out mail but yesterday we check on a package and it said our driveway or front door wasn’t able to get to. Driveway was empty we were at work and the car that is in front of my house has been in the same spot since Monday. There is plenty of room. Get employees that are not lazy and can take two steps out of the vehicle to put mail in the box!
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March 2025 by William Aurelius
Staff is nice and has always been helpful. I think the negative reviews haven’t reflected my experience here at all. There are long lines, but it’s always a nice staff doing their best with what they have. I’ve only ever seen one person here so that is possibly why it always seems busy.
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January 2025 by SaleensAria
Packages dropped over gate every time even with notes on property gates saying to bring to door. Have had packages mark delivered but were not in the community mail box or property.
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January 2025 by Anastasia Deveaux
Hang in there Morgan. I'm sorry you're there by yourself during this very busy retail return season.
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December 2024 by Stasia Deveaux
I'll give them 5 stars because of the employees at the counter:
1.They have always been very helpful to me & my mom.
2.They've helped my mom since 1993.
3.They're not always batting 100 but they do the best they can.
4.People treat the employees horribly
5.They're understaffed and that building is undersized for the increased amount of foot traffic. That building has been there FOREVER.
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December 2024 by BG Lee
The customer service experience could definitely be improved. It seems like the employees at the desk lack enthusiasm and friendliness. While some customers receive good service, others are treated poorly and unfairly. The long lines move at a frustratingly slow pace. USPS should consider re-evaluating the staff at this particular location.
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August 2024 by Vinod
Front desk, both people, worst customer service. Very rude lady
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July 2024 by chris pavao
They have some young girl working the front desk today on July 12th at 355pm who is very rude and knows nothing about postal services. I had a pre-printed label that my mother uses daily for her business and was told this was the wrong label . She refused to even scan label and check it which I know she could have done to solve this matter . Please hire people with experience before putting them on the front desk . Bad enough we already get charged almost $1 dollar for a single stamp and now deal with rude workers who must hate there job ?
