Metro by T-Mobile, located at 15400 Hawthorne Blvd Ste H, is praised for its exceptional customer service and user-friendly experience. Customers appreciate the helpful and friendly staff, who go above and beyond to resolve issues efficiently. One customer highlighted Saida for her patience and determination in solving a complicated problem, emphasizing that she saved them as a long-time customer. Another customer shared a positive experience with staff members like Jose, who provided excellent assistance in resolving phone issues. Ana is also noted for being friendly and informative, showcasing various options with a smile. Overall, the store is recommended for its unbeatable prepaid plans and a wide selection of 5G phones from brands like Apple, Samsung, and OnePlus. The team is dedicated to ensuring customers receive the best service possible, making Metro a reliable choice for mobile needs. Customers can visit or call (424) 491-5825 for more information.
Excellent customer Service Highly recommend them, Beto the store Manager was really helpful with my upgrades, he was so kind enough to give me a discount on my cell phone case, and a free pair of headphones, I had a good shopping experience I'll back
November 2023
Great Customer Service. Phone Set-up very time consuming and complicated for people like myself ? LoL. They were able to fix my issues in less than 10 minutes.
October 2023
Saida saved Metro from losing me as a very long time customer. After a couple of visits and calls and getting no where, Saida stepped in and went above and beyond to solve my complicated problem. She was patient and kind to me as well as determined to fix the situation. I will stay with Metro because of Seida...Kudos... read full comment
