Metro by T-Mobile, located at 15400 Hawthorne Blvd Ste H, is praised for its exceptional customer service and user-friendly experience. Customers appreciate the helpful and friendly staff, who go above and beyond to resolve issues efficiently. One customer highlighted Saida for her patience and determination in solving a complicated problem, emphasizing that she saved them as a long-time customer. Another customer shared a positive experience with staff members like Jose, who provided excellent assistance in resolving phone issues. Ana is also noted for being friendly and informative, showcasing various options with a smile. Overall, the store is recommended for its unbeatable prepaid plans and a wide selection of 5G phones from brands like Apple, Samsung, and OnePlus. The team is dedicated to ensuring customers receive the best service possible, making Metro a reliable choice for mobile needs. Customers can visit or call (424) 491-5825 for more information.
The service at this store was excellent. I was assisted by a young woman named Ana; she was very friendly and smiling, and she helped my family and me purchase phones and secure discounts. She is excellent at sales and customer service—we will definitely continue coming to this store.!!!!☺️
August 2024
Maritza was so helpful, she helped us out with all of our questions and was extremely kind. She was very professional and showed which plan worked best for us. A great asset to the team . Overall 10/10 experience
May 2024
Excellent customer Service Highly recommend them, Beto the store Manager was really helpful with my upgrades, he was so kind enough to give me a discount on my cell phone case, and a free pair of headphones, I had a good shopping experience I'll back
