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April 2024 by Pash S.
Felix was very helpful. He came out and put my windshield wipers on with no problem. Truly great customer service.
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March 2024 by Alexandria E.
The customer service is absolutely terrible. I went in to get windshield wipers, I asked the manager ( he was a short fat guy with glasses, and curly hair) if it would be possible if someone can help me install my windshield wipers. He walked away while answering me. To mind you he was mumbling. So when he walked back to the counter I asked him did you say something I couldn't hear you. He said yeah I did! What I said was we didn't come to work with sweaters on, and it's raining. As he said it he had a smirk on his face. I think he just wanted to finish his donut because he looked bothered that he had to put it down to help a customer. I don't understand how store managers make someone with a sour attitude a manager.
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March 2024 by Undercover D.
Best customer service from Felix!!! Went in to get oil and he even recommended a good mechanic... it's nice to have good people that love what they do.
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March 2024 by Sandy S.
I had a great experience with Felix, one of the parts specialist at O'reilly Auto Parts Lawndale location. Felix was very patient, very professional and very courteous. Felix did not complain not once about backing his fellow co/worker up by replacing a battery with a screw that had fell below and was hard to get to and was no where In sight. Felix went straight to the root of the problem and assured me that he would take care of it and not to worry, I felt comfortable at that point and knew that I was In good hands, you do not get that type of service or assurance from an auto parts store, my heart stopped racing as Felix did his job. I am so please with the outcome. Felix, you are the best and such exceptional Parts Specialist. So when you go to O'reilly, if you happen to get Felix, you are getting the best!! Thank you again Felix!
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March 2024 by Yuli C.
The customer service is horrible, I was there 1/2 ago, asking questions about motor oil with this nice guy, and this lady who works there came to us very extremely rude, saying that she has a lot of experience here and that , nobody ask her how many years she. Is being in this bussines , but the way I was treated was horrible for a customer and the way she was speaking to me HORRIBLE NEVER GOING BACK THERE BECAUSE OF HER
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February 2024 by Alex Yassine
Kevin, he do has big knowledge and know what he’s doing thank you to be professional and patient.
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February 2024 by David Villanueva
An excellent experience with my visit.
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December 2023 by Ron N.
Great customer service , I bought a pair of windshield wiper blades, and Kevin took the time to install them..it seem kind of weird fit and this man took the time to make it work. That's over and above.
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September 2023 by Tab Tolbert III
Good place for a quick fix if needed no lines if you do see one it,s going to be maybe 5 minutes wait.
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July 2023 by Hamida Messaoudi
Very bad customer service especially the gray hair man
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May 2023 by Sean E.
The fellas at O'Reilly are helpful patient and knowledgeable individuals! They will help you with minor service and I like the fact that they will lend tools to you as well if you are in need!!
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May 2023 by M Avila
Zachary & his fellow staff member were so awesome to work with, helpful, polite, patiently answered all my questions. Great customer service!!! Thank you!
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April 2023 by Darin Green
Great customer service , didnt get the guys name but he had a great attitude.
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March 2023 by TuLynn S.
This O'Reilly's is great. Their people are so helpful and friendly. This time, I met with Zach and he helped me find a front head lamp for my car. When it was out of stock on the floor he found me one in the back and then he helped me to install it since it was my first time. He did not talk down to me because I was a woman; He was very patient in explaining it to me, and he got it installed quickly and efficiently. I love this store, and the people are the reason why.
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February 2023 by Scott K.
Alexis really want Above & Beyond to provide me with some auto parts knowledge customer service and in addition to this being a great facility with a wonderful selection and very clean and good parking. I also recommend all the team to do a great job to make sure that you get what you your car on the road go see the whole team at this O'Reilly auto parts for a professional parts people.
