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February 2024 by Louis Vi
Great service from Johnny ! Keep the good customer service up!
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February 2024 by Luis Márquez
I went on January 17th looking for an affordable plan, Anthony barely gave me information about the plans, I had to ask questions to try to find something that fit my needs. They only told me that they had nothing for me and that I should look elsewhere, and so it was, I went to T Mobile and came out with two lines at a great price and benefits. Unfortunately I did not receive the attention I read in the comments. Avoid the pain of going.
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January 2024 by Jullian Burch
A lot nicer than I expected. I live down the street so I thought I would check it out. First thing I noticed was the inside was surprisingly nice. The outside of the building doesn't look the greatest tbh so it was a pleasant surprise. As soon as I walked in this chill dude named Johnny greeted me. He was informative and no pressure which was nice. He fixed my issue quickly and I was on my way. Coming in-store for anything can be a pain these days but I can say my experience was smooth
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January 2024 by mairiani rodriguez
Hunter had great customer service ! Will come back.
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January 2024 by Leslie Fernandes
Absolutely great experience, super helpful!
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December 2023 by Dexo M.
What a rotten staff. Didn't even want to help. I was going to buy a new phone too. Not from them.
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December 2023 by Saran Wiggins
Hunter J. Was amazingly helpful!!!!
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November 2023 by Walter Robles
Hunter was great! My wife and I have been having so much problems with corporate in chula vista, that we wanted to give up with AT&T. Just today I visit this location after work, and I was explained everything that I have not been in almost a year. Carlos also is very knowledgeable, they both helped me with my plan and identifying my next step towards a new phone with them. Excellent. Customer service!! I will definitely be back to get my phones with them. Lastly, Hunter sat with me and allowed me to see his tablet giving all transparency on MY BILL.
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November 2023 by mahal p
Hunter was amazing!!!! Best customer service ever. He took the time to help us and was extremely patient and helpful. He is wonderful!
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November 2023 by Dmitrii Oskolkov
- I feel very disappointed ? because Carlos, an AT&T worker, did not greet me when I arrived.- He seemed very busy and did not pay attention to me. I waited for a long time, about 30 minutes, and he still did not connect with me.- This is not the first time that this has happened to customers like me, I think.
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October 2023 by Marie Donnabelle Gaoat
Hunter was very patient and helped us transfer to AT&T. We were having problems and we were at the store for 3 hours but he never gave up helped us through the process with a positive attitude. Excellent customer service.
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October 2023 by Queen Mermaid
The young man was very courteous and attentive and polite and did his best to help me with my cell problem
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October 2023 by Andrea C
This location unfortunately has very poor customer service. I understand they work for commission but I really feel like the customer satisfaction is much more valuable. They were very nice but very deceptive and lack transparency in what you are purchasing and committing to. The sales rep Anthony even added services I did not request. I highly recommend going to a different store, or even better, call customer service. Customer service is very transparent and breaks every detail down for you. Make sure if you go to this location you are prepared to wait and please make sure you ask all the right questions. Horrible experience.
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August 2023 by Traci Banks
My sister and I went to this AT&T location to and the service was absolutely amazing!!! Hunter was very patient and thorough! A Very nice, polite and professional young man! I will definitely recommend this store! Great work you guys! ⭐️⭐️⭐️⭐️⭐️
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July 2023 by Maria D. Gaspar-Casillas
Came in with many doubts, left with knowledge, savings, and my husband got a new phone. Carlos was very helpful & friendly.
