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March 2024 by Carlos V.
I brought one of my cars here on a busy rainy Saturday morning after waking up to a flat tire. The service from when I walked in was very high and exceptional. Not just for me, but for everyone else. Every team member was very charismatic and caring for each person. Ricky was able to help me and fit me in to their busy schedule. I left the car there with them and they texted me when it was ready two hours later. When I came back, Ricky recognized me and took care of the pick up/close out. I didn't expect him to recognize me since it was extremely busy but he did. Thank you to everyone at this location for the great service and value.
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March 2024 by Shay J.
so I am from the bay area -had a nail in my truck-took to discount tires and he told me I needed a new tire instead of fixing the flat that I had-I haven't put the spare on and I was able to get it fixed in the bay area -then my daughter had a flat and they told her that she needed new tires. We took it to Costco and they fixed it -I think they scam on college students and tell them they need tires when they probably could fix it and they don't -I am a dad and handles all my girls car issues -super disappointing
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March 2024 by Xo X.
Amazing customer service by the air check guy i didnt catch his name & also Charli/Charlie in the office. They caught a screw in my tire & saved the day! The service was professional, fast & im so lucky to have came to this location. A+++++++.
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February 2024 by Rene Amel Peralta
Great Service! I had a bad leak and upon inspection, they determined that tire was not repairable and actually gifted me a used tire to make it home. I highly recommend this place.
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February 2024 by Ted DePalma
Had a slow leak in one of my tires. These guys told me they would diagnose it and fix for FREE, if it could be fixed, otherwise they would give me options. They found a nail in the tire, fixed it, and I was on my way in about an hour in spite of it being a pretty busy day there. They even have a counter where you can sit and watch them working on your car. Willie at the desk was super helpful and friendly. This place will be first on my list when it comes time for new tires. Great customer service!
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February 2024 by Shaundel W.
Good prices and also great customer service. They are polite and patient also quick 100% service recommended
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February 2024 by Kelly Woodward
Excellent service
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February 2024 by Juan Chavez
This guys are awsome!I have stoped 3 times in this shop in the last year and every time they take care of me right away, even without appointment. Today Ricardo F. M. helped me inspect my tires and found the reason why my car vibrates. He offered me a reasonable price replacement tire and got my car out in about 30min. This is the place to shop for tires and get them serviced.Great job overal guys!
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February 2024 by Theresa Marshall
Quick efficient and knowleable service and assistance.
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February 2024 by Felipe Gutierrez
Stopped by today for 2 new tires and got helped by the new manager Charlie. Great customer service, clean store, and fast service. Definitely recommend for your tire needs. His tech was having issues calibrating my tires, Charlie did not hesitate to help and get the problem fixed. Service like that from a manager, happy employees happy customer.Mr. Gutierrez
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February 2024 by Yousif Hanna
Alberto at the front desk was very friendly and helpful. He was able to guide me through all my options and kept me updated on everything.
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January 2024 by Dildrea Kangas
Would have given 5 stars. But had to wait almost 2 hours to get new tires put on. And that is with an appointment. Need to take care of the customers with appointments, at their time slot (max 15 min wait to start the work). Walk-ins should wait.
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January 2024 by John Goff
Requested a flat repair, Carlos A P, recommended new tires due to wear on the outside edge being close to red. I asked to have them dip it in water and locate the leak, if in the middle where there is more tread, then fix it. Otherwise, we'd figure out what to do next. After an hour past my appointment time they parked it in front of the bay, left the tire on, didn't check with soap or anything nor put it in the water bin. They told me they couldn't find it. I have worked at discount tire in Vista, and have bought nearly every set of tires I've owned from discounted. I'm am rethinking my loyalty now
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January 2024 by maria payan
Very helpful friendly employees..
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November 2023 by Nate McLaurin
I had an exceptional experience with Charlie G's customer service. His dedication to ensuring my family's safety was evident, and he went above and beyond to accommodate my budget without compromising on quality. I highly recommend Charlie G for his outstanding service and genuine commitment to customer satisfaction.