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April 2024 by Sandra Gonzales
The restaurant is very clean and the staff is super friendly, that makes you feel like family. The food is beyond amazing the flavors are astounding! I had the 3 pieces with rice and beans and the flour tortilla, The food is authentic and fresh. Whether single or with a family, you will definitely walk away satisfied! |
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April 2024 by Edgar Pedroza
I always have loved the traditional flame cooked chicken. With the choice of flour n corn tortillas and the beans n Spanish rice. The rice was over cooked but not always. As far as atmosphere not great but always a clean environment. With 5 in our group they gave us a special that saved us money and greeted us when we walked in and as we left. Thanks
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April 2024 by M “Sis. Pretty Lady” M
Great food and great customer service! This was my fist time eating at an EPL and I was pleasantly surprised. The food was REALLY good and very fresh! The cashier was very nice, helpful and offered items to complete our order. The restaurant was clean inside and outside. Totally commendable experience! You should visit this location if you’re looking for great food and great customer service!
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February 2024 by Axle
A very nice place to go, really good
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February 2024 by Ivan S.
I visit this restaurant frequently and I noticed that the quality of food and the customer service is improving. I've been enjoying the healthier options, especially the salads.
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February 2024 by lesly_jann
Customer service was amazing, everyone was helpful and made it very easy, recommend the best option for my family and food was delicious.
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February 2024 by alex jones
This place is always so quick, and efficient when it comes to service. Not to mention The workers are always amazing. Their family dinner deals are always my goto to feed my family of 4 and a goto for a quick dinner ???.
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February 2024 by This is Rosie vlogs
Love this place everything is so delicious and everyone is just so nice and its always so
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January 2024 by Damaris Guillen
I love this location ! Every time we come here the food is always delicious and well prepared, customer service is amazing as well !!!
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January 2024 by Stephanie E.
Hey I'm not really big on leaving reviews but I've worked within the customer service industry my whole life & their service & care for their customers is A1! Shoutout to you guys. Made my meal better.
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December 2023 by Larissa Knyazeva
I ordered 4 pieces of chicken. But I received only 2. It I found at Home. Very disappointed!
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December 2023 by omar pineda
Bad costumer service. At this location they make mistakes on you order and they NEVER admit to it. And they even get mad even when you prove them wrong. A called yesterday because i was missing a bowl and the manager was mad because she said she put it in the bag.
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December 2023 by Pearla R.
Every time I come to this pollo loco, they get my order right! Also, such great service, keep up the great work guys!
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December 2023 by Nihilo I.
I have seen so much improvement from this location in the last year, the new management this company is under is the reason why I will continue coming to this location. Previously my orders would come out wrong but now they don't miss! On top of that the overall quality of food has improved as well! I believe the managers name was Norma, she was very sweet and attentive when my girlfriend and I went in for some lunch! Will definitely be returning!!
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September 2023 by Farzad D.
the food was very cold and the manager had 10 different excuses very bad service dont go there .