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April 2024 by Yash M
Horrible service and management. Absolutely rude and they’ll forget your order, make the wrong thing and then act like you’re inconveniencing them for letting them know they handed you the wrong order.
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December 2023 by Arnel R.
Customer service here is really good but the reason for a low rating is that their computer system always goes down. They need to update this location or something. Seems like every McDonald's on a military installation just sucks in general.
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October 2023 by Harmony M.
If I could give this place zero stars I would. First of all they gave the car in front of me the wrong drink (my drink, the handed it back to the employee with the straw in the cup. When i get to the window the employee proceeds to give me the cup he had handed to the car in front of me to me. He did not even bother to remake it or nothing. I asked him to remake it and he just acted like he didn't hear or understand me, I had to repeat myself three times before he did anything. He then caught an attitude with me. He told me to pull around so they could bring my food out. I got my bag and they just threw everything in the bag, food upside down, fries spilling. We did not end up eating the food because they probably did something to it. This was overall a shitty experience, save yourself some time and go elsewhere.
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October 2023 by Mana T.
This was one of the worst experiences I've ever had at any eating establishment. I get it, it's McDonald's. I don't expect 5 star dining, but what I do expect is to be treated like a human being and that I matter as a paying customer. My wife and I were waiting for our food in the drive thru and noticed that the customer in front of us returned some drinks as they realized it wasn't theirs. We pull up to the window as it was our turn, the guy (didn't catch his name as he wasn't wearing a badge) working proceeded to give us said drinks. So, my wife politely asked for new drinks as they were in possession of another person for quite some time before they realized the mistake. The guy then proceeded to lie stating that they were brand new drinks. My wife then asked again for new drinks, which the worker then closed the window while simultaneously giving us attitude. He then spoke to his "manager" (who also conveniently not wearing a badge as well). The two workers then proceeded to have a conversation with each other while the window was closed and looking at us and smiling. The "manager" finally made us our drinks then asked us to pull forward to wait for our order. After we received our order, we then checked to make sure we got the correct stuff. All of our food was just thrown into the bag, fries were upside down and the whole order was ruined. We didn't even bother going back for our money as we wanted to avoid an even bigger disaster to our evening. Also didn't even bother to eat what was salvageable as we were too afraid of what was done to it. I gave this place 1 star because yelp doesn't have a lower rating system in actuality this place deserves 0 stars or negative stars, they should pay me for having to go through such a painful ordeal. I really feel sorry for the franchise owner as the bar is real low for the type of people you have "running" such a mediocre establishment. We will no longer be eating at this location and will let our friends and family know of our ordeal as well. I can throw a rock and hit another McDonald's. Please look at all of the reviews of your place, not just mine, you'll see a trend that's happening and not in a positive way.
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September 2023 by Brooke
If you can avoid going here, you should.Parking: The parking lot and drive thru are terrible, tons of pot holes and huge cracks.
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September 2023 by Matthew Kwiecinski
It's McDonald's...horrible for you.
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September 2023 by Jessielynn_710 lyons
I ordered a combo with a large fry and this is litterally what I got. LOL. It's starting get ridiculous.
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September 2023 by Mazull Wicked Warhawks
Never get order right no matter how many times I go.
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August 2023 by Rylan Delacruz
This is by far the worst McDonald’s I’ve ever been to, and many of the other reviews agree with my point. How dare you serve the military with such disgusting service. McDonald’s is already getting more and more expensive, this is no longer the poor man’s place, and you continue to dish out the worst conditions at such a steep price. Hopefully NASL discontinues your service and gets some other restaurant with people who actually care about their jobs and those who serve our country.
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July 2023 by Jacob W.
Don't bother going past 10:30, they have "open till midnight" displayed but like to lock the doors and close down shop an hour early for some reason, I guess working a mcdonalds is too hard..
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July 2023 by Benett McDonald
Not a big fan of McDonald's as a whole but it's quick and close. I've had less than ideal experiences 90% of the times I've come here. Don't go for breakfast. Everywhere says they open at 5am well they won't help you until 530 and then they will make you wait longer for your order. They pretty much always make you wait 5+ minutes for your food no matter the time you come through the drive thru. Would love to see them go and get a decent fast food restaurant I'm their place.Also, if you are going to open at 530 on the weekends only maybe you make that public so people don't waste their time in the mornings before work. Online and the app all day 0500.
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June 2023 by Ana Fernandez
Great flavor, fresh and healthy environment..customer service #1. Congratulations!Kid-friendliness: Kids love their happy meals..wit the right temperature. ?%
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April 2023 by Calvin Conley Jr
Good McDonalds never had a issue food is hot and if you do curbside delivery it doesn’t take long. Service is pretty good and very respectful.Parking: Lots of parking available
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March 2023 by Myisha G.
This is the worst McDonalds I've ever been too. It typically have to go back in and have them add something they forgot or have them make fresh fries. But today really was the worst experience I've ever had. They literally served me a half burnt patty. It was stiff. When I went back and asked to have it remade they didn't apologize or seem remorseful. They did made another and it was wrong. The replacement burger was literally missing ingredients.
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March 2023 by Terri S
Well I heard this was the worst mcdonald's so I wanted to see for myself if it was true. I went for breakfast and ordered a super easy non confusing meal. The number 2 with an orange juice. It's the sausage egg and cheese mcmuffin meal. The girl that was taking orders seemed a bit confused and when I pulled up to the window to pay she just starred at me. I'm like um hello not a response. Lack of social skills didn't say one word and pulled out the card reader. I did the transaction she put in back her window didn't say one word to me I'm like am I good ? She just nods. I wouldn't put her in the ordering window maybe preparing the food would be more beneficial? Cause let me tell you about my food my hashbrown was cold undercooked and my sausage mcmuffin I swear was made two days ago. The cheese was non existent and the sausage was beef jerky and the bread was a cracker. Took one bite and threw it away the only thing good was my o.j. I get it its fast food but it's not cheap anymore ,have some pride in your job. Looking at these reviews is unacceptable especially serving to military members.
