Super Spa Nails is a business that receives mixed reviews. Some customers report a lovely experience and a great environment, feeling the employees care and take their time, even when accommodating appointments late in the day. Specific services like pedicures are praised for leaving feet soft and beautiful, with great massages, and nail work is sometimes done exactly as requested, earning compliments. The staff is described as very nice, sweet, and thoughtful. However, other customers feel the service can be inconsistent. Some nail work is criticized as thick, crooked, and outdated, with one customer feeling like an inconvenience. The feeling of a true "spa" service is not always present, and some find the prices too high for the quality received. Despite this, many customers plan to return and become regulars, grateful for the care they received.