August 2021 by Yessy Jay
(Translated by Google) Don't send anything with them! After a month they gave me the reason for my package, when it would arrive in 3 weeks. Every two weeks I would talk and they would say that for Easter they were delayed in customs and they were lengthening it more and more, when one day a lady spoke to me saying that my package had been confiscated at customs, so easy to say and that they were going to return it to me. pay insurance. A week later I spoke to them again to speak with the man who “registered” my package and told me that it had been lost. They should warn the customer before shipping what the customer is risking by shipping with them! I assure you that I would not have sent my things! As if it were anything the client sends! My package was stolen and inside that facility not customs. They took things for my daughter and for my home, nothing out of the ordinary for customs, according to urgent express, to "seize" it. Terrible professional ethics!(Original)No envíen nada con ellos! Después de un mes me dieron razón de mi paquete, cuando segun llegaría en 3 semanas. Cada dos semanas hablaba y decían que por Semana Santa se atrasaron en aduanas y me la alargaban más y más,cuando un día me hablo una señora diciendo que mi paquete había sido decomisado en aduanas, así de fácil decirlo y que me iban a regresar lo que pague de aseguranza. A la semana les volví hablar para hablar con el señor que “registró” mi paquete y me dijo que se había perdido. Deberían de avisar al cliente antes de enviar a que se arriesga el cliente al enviar con ellos! Les aseguro que ni hubiera mandado mis cosas! Como que si fuera cualquier cosa lo que manda el cliente! Mi paquete fue robado y dentro de esa instalación no en aduanas.iban cosas de mi hija y para mi hogar, nada fuera de lo normal como para que aduanas según urgente express lo “decomisara”. Pésima Ética profesional!