Duncan's Automotive in Lincoln, CA, is highly recommended for their honest and reliable service. Customers praise the staff for being polite, knowledgeable, and efficient. The team is known for their excellent customer service, with staff members like Clare and others going above and beyond to ensure customer satisfaction. They take the time to diagnose issues carefully, often riding around with customers to pinpoint problems, and avoid unnecessary diagnostics or parts, which helps keep costs reasonable. The shop handles a variety of repairs, from engine trouble on a 10-year-old Kia to fixing noises and window lock issues on older vehicles, including Nissan and BMW models. Customers appreciate their preventative advice and straightforward approach, especially those who rely on them for ongoing maintenance. Many mention how convenient it is to drop off vehicles for oil changes and how they trust Duncan’s expertise, even making long trips from cities like San Francisco to have work done. Overall, Duncan's Automotive is viewed as a trustworthy, friendly, and skilled business that provides quality repairs at fair prices, making it a go-to place for vehicle repairs and maintenance in the area.
These guys are terrific! I took my 10 year-old Kia in with engine trouble and they all got me all fixed up at a very reasonable price. The staff is great and I highly recommend them.
September 2024
I was very impressed with not only the work but the way I was handled by the staff. These people know what they are doing and how to do it. Clare was especially helpful.
August 2024
Moved to Lincoln a year ago. Glad Duncan's was recommended to us. Love the convenience of dropping off for oil changes.
