-
March 2024 by Mark R.
It is always difficult for me to leave a bad review for a restaurant that I frequent so often and has loved for many years. Today's experience was just off the charts. That's why only two stars to start. The staff was very very friendly, although for some unknown reason, although they did have an excuse they are no longer accepting cash today although I have seen many posts that dispute that fact. We ordered a soup and a pastrami sandwich. My wife soup was very good as usual their clam chowder is excellent. My pastrami sandwich was OK. The bread was very hot and crunchy and the pastrami was ice cold how they managed that is beyond me. Now for the issue, one of the ladies making sandwiches appeared to be the manager was preparing a sandwich with gloved hands. She had very long hair, and proceeded to run her hands through her hair and then continue making the sandwich. Sure hope it wasn't mine. The other thing that really disturbed me was the kitchen area was filthy. I cannot understand how they would let this happen for two reasons one an employee almost slipped on the bread to from an outward appearance. It is terrible. I am quite surprised that now we will have to goto the new one that opened exactly the same distance from our house from this one. I think this picture says it all.
-
February 2024 by Becky Hedges
I had the Veggie sandwich and clam chowder. They were both excellent! I especially enjoyed the bread. So good! The Veggie sandwich came with many toppings, including fresh avocado. I will definitely go back!Vegetarian options: The only vegetarian option that I noticed was the veggie sandwich, but I'm sure they have Veggie salads available and maybe a veggie soup on some days.Parking: This restaurant is located in the busy Safeway parking lot, but there's always some parking. You may just need to walk a little, not too far, though.
-
January 2024 by Steven Duff
The clam chowder was hot and delicious the bread was so soft n fresh and my chicken salad sandwich was one of the best I've ever ate even the next day because I was too full from my soup
-
January 2024 by Jamey E.
came in an hour and a half before closing and they kicked us out of the lobby silently and started moving all of the chairs besides the ones we were sitting in. they took so long on the sandwich they finished with the lobby before my one sandwich was finished. they charged me for pickles then didn't give me the pickles.
-
December 2023 by Jacquelyn L.
Food: I had only tried Sourdough & Co. once before and I didn't recall what I ate last time so I didn't have much expectations going into it but I'm so glad I came for another try. I had the crispy chicken toasted with veggies and added jalapeño with their house dressing, it was delicious and the right amount of quality and flavor! Service: The service was wonderful, I had my grandmother with me and my 9 year old daughter and the lady taking our order was patient and kind. I appreciated her taking the time to explain things to both! Ambience: The seating in the winter is not the greatest but we quickly got over it and I imagine it's much nicer to eat outside in the warmer months.
-
December 2023 by Sade R.
I don't normally write reviews but I feel like the people working behind the counter today deserve praise. In today's society we have lost the art of customer service. However, despite being very busy all 5 employees were not only diligently working together and communicating well but they all had smiles on their faces the whole time. For that kind of service I will gladly wait a great deal longer than I did for food! FYI the food was delicious as always.
-
December 2023 by Angela S.
Would give 20 stars if I could. The service here is absolutely TOP NOTCH! I orders take out and my macaroni and cheese was left out. I drove back to get it and they were so nice and professional about it and apologized. I totally understand things can easily be forgotten so I wasn't mad, but their smiles and just outright professionalism is something that is rarely seen nowadays. The crew always has a smile on their faces and are so pleasant!!! The food is always fresh and DELICIOUS, too!
-
December 2023 by Sydney Williams
We've been here 3 times now in the past year. They're amazing! The customer service is great, they're always nice. The store is always clean and organized. And the food is DELICIOUS. Definitely recommend them ?
-
October 2023 by Phil Beltran
Amazing food and friendly staff. The people are amazing. If I lived in the area I would be a
-
October 2023 by Melissa C.
Raina the manger was extremely helpful in planning a teacher luncheon for 75 people. She had great advice, was very kind and friendly. She was able to answers all of my questions and made everything easy! Would highly recommended.
-
October 2023 by Shay L.
When I arrived home and opened up the bowl, it wasn't full to the top like it usually is. I wouldn't have gotten the bowl if I wanted a cup size. It didn't spill in the bag so this is the amount they actually gave. Disappointed
-
September 2023 by Y M.
This place is very small and I was lucky to find a small table to sit down and eat. The girl who helped me was very nice and friendly! The sandwich was expensive for 4" ($8.99), but it was very good. The bread was tasty and the sauce was amazing. I would definitely go back there again.
-
August 2023 by Nick V.
Update: the wait times during lunch time are getting ridiculous. I ordered online hoping to giving them 20 minutes to make my two sandwiches. I ended up waiting an additional 25 minutes, meaning it took 45 minutes from ordering to just picking up. Update August 2023: Went back again for lunch. Ordered three sandwiches and timed it from ordering to receiving the sandwiches. It took exactly 27 minutes, which to be honest isn't a great experience.
-
August 2023 by lisa jones
Half of the lettuce in my salad was wilted and slimy. 2 of the other 6 ingredients were missing and the portion didn't fill the container. I ate the avocado and ditched the rest.
-
July 2023 by James C.
This is a review of the Lincoln Blvd. shop in Lincoln, CA. This is a poorly managed store. I put in a order for 4 large sandwiches at 2pm telling them I'd pick up at 4:40pm. I get there exactly at 4:40pm and they have not started to make the sandwiches. They tell me they are out of pastrami for one of my sandwiches. I WONDER WHY THEY DID NOT CALL TO INFORM ME AND ASK WHAT ELSE I MIGHT WANT. They then put three young fellows to make my sandwiches after I get there. Another lady who preordered online comes in to pick up her order, and they just ignore her while she stands at the counter waiting for about 10min. All the while the manager (I assume that is who the 4th guy is) is just standing outside chatting with someone. I see the lady waiting to be serviced is annoyed and I say to her in a voice loud enough for them to hear that they should service her instead of make her wait like that. One of the young fellows gets the hint and services her shortly after. Mean while, the manager is still outside chatting, oblivious to what just transpired. The order was prepaid online. I am glad I always tip in cash afterwards because this day I decided not to leave a tip. I have nothing against the workers, but it's mostly about the management and my poor experience at this location. I hope this review will help them have better customer service.
