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February 2024 by Denise Dituri
Dr VanTine is very Pro Pets. She listens to concerns offers different option to get to what is best for your wallet and your pet! I can’t recommend her enough!
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February 2024 by Marilyn Crout
Dr. Azavedo spent quite a while clearly explaining my dog's future care. Really like vet care and office staff.
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February 2024 by David Wegner
The staff at the clinic are always friendly and caring.
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January 2024 by Laura R
The doctors are excellent. Take time to listen and explain. Front desk staff are so friendly and helpful. Technicians are great professional friendly knowledgeable. I’m happy Sterling has started some emergency hours too. I’d much rather go here where they know me and my pets!!
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January 2024 by Jamie Hoverman
I ordered meds through the link provided by sterling point veterinary office. The ordered was placed on 12/14. My order says 3- 4 day shipping. After 10 days I sent a message inquiring why the order still had not been approved by the vet office. NO Response at all. Now it's 12/29 and still no order received. According to tracking it wasn't even shipped until 12/27, with no estimate of delivery date. Don't waste your time with this company. Poor customer service, shipping time frames are lies.
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December 2023 by Diane Wilson
The Urgent care center got my puppy in and worked up. Puppy is going to be good.Thanks to the conscientious staff.
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December 2023 by Brenda Connolly
Timely, professional and caring staff. Treated my new kitty and me well by listening and giving good guidance and recommendations. Thank you.
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December 2023 by Mary Argo, PhD
Dr. VanTine is extremely knowledgeable about both Western medicine and Chinese acupuncture and herbs which I think makes the best of both worlds to support your four legged friend. She's very kind and compassionate too. The techs were very friendly and handled my kitties very well.
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December 2023 by CM P
If I could get two thumbs down I wouldIn fact that they had five thumbs down it would be hard not to give them five thumbs down. My 12 year chi began seizing out of the blue. Never had before or any health issues known. I rushed him in to this place as it was closest. They took him back and began diagnosing him. The dr. Felt he was diabetic and that his spine was injured. They gave him pain med and told me to return when they open with 923$ and they'd give him the needed meds. They sent him home. In active seizure mode. Chico had two grand mal seizures without recovery between them. He stayed in focal seizure mode between the big ones. I then rushed him to vca in rancho. There they immediately took him back and hooked him to an iv then gave him anti seizure meds which helped a little at first. She told me to go collect money. So i did. Within that hour he had 3 more major seizures. I got back with the cash and we ended his suffering. Her diagnosis was brain cancer which was depleting his Glucose to a near fatal level. She advised putting him down. That he wouldn't be the same after so many back to back seizures. He did walk around with no sign of any spinal injury as this place claimed. She didn't agree with this doctors diagnosis or the failure to give med to help his seizing or insulin to maybe eliminate the seizures if she thought it was diabetes. Instead of worrying about money they should've at very least offered Euthanization as opposed to him seizing all night until he died a horrible death. Any vet should know that his seizing activity would be fatal by morning. I will be taking this to a jury or. judge and request relief of this debt they created and did nothing to help his condition until money was brought in. Had they actually cared to help him then I'd have paid the next day. Better yet had they cared at all they'd had recommended putting him dow but they did not. Don't trust these folks with your fur baby if you love your pet.They also gouged the price up with doing many unnecessary tests such as xray of spine?? Horrible place. I recommend VCA all day any day.RIP MY BOY. I'M SO SORRY YOU HAD TO SUFFER SO MANY MORE HOURS OUT OF PURE GREED. JUST EVIL TO GIVE FALSE HOPE FOR PROFIT WHEN AN ANIMAL IS SUFFERING! He was such a funny and loving sweetie and nothing deserves to die this way. Zero empathy here!
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December 2023 by Carolina Aispuro
I brought in my dog and cat here. Everything’s was going well. Until I brought in my dog, she’s good now but they added all these test, which I know is in their “best interest” however when I said I didn’t want the test, the lady then brought up “financial troubles” very unprofessional. Was hesitant to bring in my dog after that judgmental note, but then my cat has had this ongoing problems I bring him in thankfully got a new nurse instead of the judgmental one. She did not try to add any unnecessary test her and the doctor were great with my cat. However his eye will not get better I called in twice asking if they can just prescribe me the medicine I was suppose to get weeks ago but didn’t due to them not accepting the prescriptions at which then the representative tells me my cats needs to come since he didn’t respond well to the medicine. News flash - he’s never taken the medicine since y’all didn’t accept it. I called again to see if I can just get the medicine. Was told they would call me back never did. Will not be coming back.Also called to cancel an appointment - they told me I did not get a call back since it was on Friday. It was a Friday morning. Try to be better at updating people. Y’all are open saturdays and had all of Friday. I work with customer service. Could’ve called with an update, these are our furr babies come on now.
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November 2023 by Jim & Michelle Watkins
Will recommend to all my friends and family that may need urgent care for their pets.
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November 2023 by Stephen Taft
You all were very thoughtful and caring with our dog at a difficult time, thank you!
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November 2023 by Tom Nelson
We couldn't be more that thrilled at the help the staff (especially Steve, Ally, and Dr. Azevedo) at Sterling Pointe Veterinary Clinic did for the emergency situation we had with our cat. As busy as they were, they accommodated us and provided excellent care and service above and beyond what we could have ever expected. From our family and Coal, thank you Sterling Pointe Veterinary Clinic!!
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November 2023 by Sarah Webster
Very friendly and professional. The vet was great and I really appreciated the time she spent in her exam of my dog
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November 2023 by Jay Jay
Medium side location. Only take in GP at the time of visit. Now I believe U/C visits are available. Pretty convenient if you're around Lincoln CA area. Staff are nice and welcoming.
