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October 2023 by 10StarMusic
The manager and tellers are always great. The drive up window is convenient on hot or cold days when you just don't want to get out of the car as well.
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September 2023 by Jimmy Simao
They are the best around they really care about the people that bank with them
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September 2023 by Debbi Gulliford
very slow they need to close the drive up or put someone
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May 2023 by James Jensick (Jimmy)
Terrible customer service for help with an auto loan.
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August 2022 by Archie Alimagno
Quick and efficient service. I needed a cashiers check and the teller was quick in completing the transaction.
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July 2022 by V
On may 9th I entered this branch with the intentions of setting up both a checking and savings account long term. Manuel was the one who assisted me with my appointment. By June 9th, I tried logging into my account which to my surprise it was giving me an error message stating no account was found.They closed my account after 30 days, because I didn't respond to something in the mail which I never received! I told Manuel that I had been traveling on a road trip and he made no mention that I needed to respond back so quickly or else my account would be shut down!!!!This has been an absolute nightmare from the beginning, nothing but unprofessional at its finest!I'm beyond frustrated no phone call had been attempted to me or my mother, who was also on the account.They just decided to close my account without my permission!! Leaving me with no access to my funds for over 2 weeks ISNT RIGHT!!MY ADVICE IS TO AVOID BANKING HERE!!!!
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June 2022 by Marsha B.
This branch is a waste of space. Never open. Slow as hell when they are open. They just had the weekend off then they had Monday off for the holiday now what is the reasoning for having you close Tuesday... there is no f****** reason.
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June 2022 by Amanda Daugereaux
We love Edwin and his team at US Bank! They have the best customer service. We are a locally owned business and opened our business checking account, a line of credit and credit cards with them. They have always been so eager to help with any questions or advice. We love US Bank!!!
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June 2022 by Amanda D.
We love our Lincoln,Ca branch! They have the best customer service. They always have a smile on their faces and willing to help with banking needs, or questions regarding credit cards, or line of credits. Edwin has a great team. We have personal and business accounts with them and are so happy.
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December 2021 by Lisa McNeil
SOOOOO Disappointed. I have tried to support local businesses and deal with actual human beings. I do most of my banking online to avoid lines but I applied for a HELOC for home improvements and after the initial conversation with Manuel who did not prepare me for the nightmare of a process it would be he basically disappeared completely. No explanation just an email with a link. If you have questions you're out of luck. No return calls. Not one! I left numerous messages. No response to emails. A ton of requested paperwork even before a preapproval. You call the branch and they consistently have a recording that states they are unavailable. That's an understatement. They are just not available to customers period. They might as well be online bankers as at least then you would have an option to speak to someone in Cambodia!
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June 2021 by Alison J.
This branch is the worst! There is never enough staff to adequately service customers. The Banker is rude! I came in to do a wire transfer. He refused to assist me, stating he needed to take lunch. While I was making an appointment with the teller another customer approached him without an appointment and he sat down to help. This is not the first time I've observed this banker do this. He tends to only want to help Spanish speaking customers. Super frustrating for working parents who don't have flexibility to go back later in the day. I will be filing a complaint with US Bank corporate for refusal to do a simple task.
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May 2021 by Michael T.
I don't usually review banks, but this bank is great. I know they're a big corporation and all, but this is a good branch. Plus they have a drive up window! Everyone I dealt with was great, I think they deserve more stars on Yelp.
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April 2021 by Ignacio Cortez
This branch is the worst ever. Only good thing about this branch is Manuel.. They could care less about your business. I will continue to drive to the harding branch to avoid this branch and especially the worthless manager Edwin..
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April 2021 by diana leles
I only go to this branch when necessary. The wait is horrible ...every other branch is open...I am glad I don't have to bank in lincoln as my branch. Would not recommend
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March 2021 by T P
These guys need to get over themselves and open up the branch to service customers. This is BS.
