“It was my first time there at AT&T customer service was great the guy who helped us named Pedro did good in explaining to me everything I got it throughly overall great experience and customer service there so helpful and kind to customer! Thank you.”
“Justin!! Oh my God, I can not get over how great customer service he provided me and my family last night. Not only did he go above and beyond; he jumped thru fire hoops and made back flips while at it. He stayed past closing just to be able to finish assisting us with something other stores sent us on way from how laboring it was. Thank you for make the calls for us!! Thank you for helping us out!!”
9:30AM - 6PM
977B W Henderson Ave, Porterville
Mobile Phones
“All the girl's in this store are super amazing, 1 of the girl's I forgot her name but she helped me get an estimate for a new cell phone, I was supposed to walk in their the next day but ended up busy run'n arons, so I went in about 2wks later, and got my cell phone upgrade with way more gigs, we weren't able to transfer all my txt messages to my new phone but I like the phone and it's feature's and everything else it was able to transfer over, very very dependable device, thank you to all the gals their your all awesome, if anybody needs a new phone, the employees their will brake it all down for you & kick down knowledge on all the gig info and all. ??”
10AM - 7PM
947 W Olive Ave Unit B, Porterville
Mobile Phones
“I've been a Cricket customer for at least 5 years and I've had an amazing experience that was worth taking the time to write a review. Our customer representative Nohemi was very helpful and patient. She was well knowledgeable about the schematics of the phones and what would better suit my needs. With her help I was able to upgrade my phone to a far better updated phone without breaking the bank.”
“My phone wasn't charging properly so I gave them a call.
Friendly, knowledgeable, and great speedy service. Cannot recommend them enough. Gave me a good price for the repair as well. Will definitely be going here in the future.
5/5 Stars”
10AM - 7PM
1270 W Henderson Ave a, Porterville
Mobile Phones
“The service has always been A GREAT HELP. The staff has always been able to answer my questions or find the answer WELL EXCEPT FOR ONE TIME. Now the fees Well that is DIFFERENT. THE AUTHORIZED STORE THAT CHARGES A FEE TO COLLECT A PAYMENT IS WHAT ID SAY DECEPTIVE FOR AUTHORIZED STORES PER SAY DONT CHARGE THE PAYMENT COLLECTION FEE YET DO. THEN FOR THE FEE TO BE FOUR DOLLARS TO RECEIVE YOUR PAYMENT IS SICK. THE FEE HAPPY STORE IS NOT VERY APPRECIATIVE THAT YOU GIVE THEM YOUR BUSINESS SO THEY CHARGE FEES THAT ARE RIDICULOUS. BUT THEN ITS US RIDICULOUS PEOPLE THAT GIVE THE STORE THE BUSINESS TO CHARGE THE FEES. NEED MORE OF A SELECTION AND CHEAPER PRICES FOR UP GRADES WHERES THE THANK YOU FOR YOUR BUSINESS FROM THE COMPANY?? ALL THE FEES ARE NOT PAYING FOR THE LOCATION OR BIG STORE THATS THE REAL ON THAT. GET IT TOGETHER METRO AND SHOW SOME APPRECIATION DROP THE PAYMENT FEE ALREADY OR OPEN AUTHORIZED DEALERSHIP THAT DON'T THAT DON'T CHARGE FEES BECAUSE WE DONT LIKE HAVING TO PAY FOR GIVING YOU MY BUSINESS. I CAN SEE IF I BROUGHT A PHONE NOT FROM METRO AND GOTTEN SERVICE FROM YOU BUT NOT TO PAY MY COMPANY TO TAKE MY PAYMENT, WHAT THE! And having to ask to have what comes in my plan activated really is non customer service like. I should have what comes with the service I pay for and a fee for. Still this place is OK.”
“Very helpful staff. Friendly greeting when you walk through the door. I needed to change out my phone with another one and the sales person was able to help me get it done quickly and get my information sent from old phone to new one without any issues.”
“staff was super helpful they make you feel like a friend instead of a customer. i would definately go back. the guy convinced me to switch all my 5 lines from metro.”
“Great customer service from Josilyne
I went in with intent to cancel I had been having problems with my plan being inconsistent.
Thank you I had to end up calling customer service myself again but it finally got resolved”
“Was helped by Grace, and she was so awesome! She gave me the best deals and a ton of tips to save money here. She honestly hooked us up!!! Seriously Grace was kind, funny and just an awesome salesperson. She deserves a raise!”