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November 2023 by Michael W.
Carter's Babies & Kids has lots more people in the store than OshKosh B'gosh. They're face-to-face in the San Francisco Premium Outlets. The same company owns both Carter's and OshKosh B'gosh. But merchandise at Carter's is less expensive. Both stores have a huge amount of babies' and kids' clothes. It is easy to find what you're looking for. The cashiers are much busier in Carter's. They have a short line in front of the cashier counter most of the time.
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September 2023 by teresita padilla
Great selection of clothes and good deals. Wish the store was bigger since it’s a kids store, so more strollers. It was difficult to navigate with my stroller while others were also trying to get through.
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April 2023 by Jeanette O.
I was asked to purchase clothes for a new preemie baby and her brother who live out of the country! I purchased from Livermore outlet's. It's been years since I've shopped for children so I was out if my comfort zone! Staff there was not only helpful but gave me suggestions I bought many quality items! I delivered my friend his purchases & took off on a trip myself! I returned a month later to find out my friend who was going to see his daughter had a stroke! The clothes were now over a month old and would not fit newborn! I called the store talked to Erin mgr. She was so sweet & polite. She graciously said she would be there the next day to come in & exchange or return. I did come in she remembered my name and story! When my friend can return to his daughter I would only go back to Carters because of the way they treated me. There were 3 other stores that did not respond the way Erin did! TY Carters for great customer service.
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December 2022 by Karthik Ragunath B.
Store hours are incorrectly listed both on yelp and in carters website. They were closed when I came to pick up an online order at 6:45 pm on a Wednesday. Wish they posted the updated hours at the store front.
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December 2022 by Rubén Rodríguez
First time buying here and it was a very pleasant experience. Karen was so nice and kind to us, we are definitely coming back to this store!
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August 2021 by Alex D.
I decided to go into Carter's today to shop for some clothes for my daughter for back to school, and I had a great experience! I was nicely greeted coming into the store and directed to exactly what I needed! I found some great items for a vacation coming up but there were a couple things that were out of stock and Michelle who was helping us, told us we could get everything for free shipping so we easily got it ordered at the register, she prepared it and it was quick and easy! Great customer service! I'll definitely be back soon for more shopping!!
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August 2021 by Jeff T.
I've been to many Carter's/Osh Kosh: Santa Clara, San Jose, Fremont, etc. and I'm always greeted and assisted with the usual good service. But today, after asking the Associate, Michelle, if she could help me order an item online, she asked if I couldn't find the size in store. I notified her I couldn't, yet she gave me a snotty attitude. Then upon checking their system, she quietly realized they don't have that size in stock and proceeded with ordering it. I wish she carries herself with a nicer demeanor as she is interacting with customers face to face. Hope Carter's/Osh Kosh retrains her in customer service.
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June 2021 by Lilian Choi
Good quality
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June 2021 by alicia vasquez
What can I say I'm a grandma I love Carter's and their prices I wish they would bring back grandparents discount days that would make it a lot easier for us seniors on a budget think about it Carter's.!!!
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March 2021 by Karmen You
I found very cute t-shirts with great deals ?
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February 2021 by Lorine S
Very reasonable prices and absolutely adore the cute little toddler shoes!
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February 2021 by V Shore
Clean, COVID rules in effect, and lots of aisles space if you have a stroller
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December 2020 by P G
Great selection. Great deals. Nice staff
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August 2020 by Slim M.
Worst of the worst. Terrible quality kids clothes. Bottom of the barrel staff (including the blonde cashier who couldn't be troubled to cover her nose with her mask! Ugh!) that can't manage their store capacity or check out queues. Should be fined for their Covid noncompliance and shut down.
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February 2020 by Tara Chasse
Great stock on inventory. It's the same prices as you'd pay at say Target for the same item (ie: 2pk of PJs is $16.99 at Target and you pay just about that at Carter's Outlet since they go off of retail price minus the 40-60% off).
